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All Communities > Acrobat > Acrobat Installation & Update Issues

Acrobat Installation & Update Issues

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Announcement 1 Acrobat and Reader 11.0.09 and 10.1.12 Updates Released
Announcement:Acrobat and Reader 11.0.09 and 10.1.12 Updates Released
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by Sara.Forsberg (September 15, 2014)

On September 16 2014, we released the following updates: 11.0.09 for Acrobat XI & 10.1.12 for Acrobat X. Choose Help > Check for Updates in Acrobat to install the these updates. For more informtation, see http://helpx.adobe.com/acrobat/release-note/release-notes-acrobat-reader.html.

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    • Thread Failed Installation

      Failed Installation

      I just subscribed to Acrobat XI Pro Subscription Edition but it will not install after download
      ktpkennedy
      last modified by ktpkennedy
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      Failed Installation

      in Acrobat Installation & Update Issues

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      • Thread just bought subscription to acrobat XI and cant download and install  why?

        just bought subscription to acrobat XI and cant download and install  why?

        where do I download acrobat XI to?
        palesa516
        last modified by palesa516
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        just bought subscription to acrobat XI and cant download and install  why?

        in Acrobat Installation & Update Issues

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        • Thread download hebrew trial

          download hebrew trial

          hi there i'm searching for a HEBREW trial version of acrobat (either 10[x] or 11[xi]) to download thanks beforhand
          avismile10
          last modified by avismile10
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          download hebrew trial

          in Acrobat Installation & Update Issues

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          • Thread Acrobat XI Pro - application install seems to be damaged, please reinstall

            Acrobat XI Pro - application install seems to be damaged, please reinstall

            I was having issues all weekend - finally went through the uninstall process with online help via their chat as I couldn't reinstall.   First time I went to open Acrobat after the reinstall, the following popped...
            gayledd
            last modified by gayledd
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            • 6
            Acrobat XI Pro - application install seems to be damaged, please reinstall

            in Acrobat Installation & Update Issues

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            • Thread Symbole aus Werkzeugleiste verschwinden nach Neustart / Acrobat 9

              Symbole aus Werkzeugleiste verschwinden nach Neustart / Acrobat 9

              Hallo Community,   ich habe folgende Problematik. Wenn ich persönliche Benutzereinstellungen in meiner Werkzeugleiste vornehme werden diese Einstellungen bei dem nächsten Start von Acrobat zurückg...
              PR_PETUUM
              created by PR_PETUUM
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              • 0
              Symbole aus Werkzeugleiste verschwinden nach Neustart / Acrobat 9

              in Acrobat Installation & Update Issues

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              • Thread paid for adobe acrobat. Still no serial number so it isn't activated and I can't use the program

                paid for adobe acrobat. Still no serial number so it isn't activated and I can't use the program

                I downloaded adobe acrobat yesterday and paid for it. Yet I have no serial number so I can't activate it or use it.
                marcydelamare
                last modified by marcydelamare
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                paid for adobe acrobat. Still no serial number so it isn't activated and I can't use the program

                in Acrobat Installation & Update Issues

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                • Thread need to re-install acrobat pro

                  need to re-install acrobat pro

                  Had PC worked on and now I need to re-install acrobat pro
                  triplemp
                  last modified by triplemp
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                  • 0
                  • 12
                  need to re-install acrobat pro

                  in Acrobat Installation & Update Issues

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                  • Thread I can not open adobe acrobat pro. It say my license can not be validated. Can someone help me?

                    I can not open adobe acrobat pro. It say my license can not be validated. Can someone help me?

                    i receive a message that says my license can not be validated. can someone help me
                    latreese
                    last modified by latreese
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                    • 1
                    I can not open adobe acrobat pro. It say my license can not be validated. Can someone help me?

                    in Acrobat Installation & Update Issues

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                    • Thread Adobe Acrobat X - Windows 7 x64 - Adobe Virtual PDF printer is missing

                      Adobe Acrobat X - Windows 7 x64 - Adobe Virtual PDF printer is missing

                      A few users have reported that they are missing the Adobe PDF virtual printer. Adobe Acrobat X (10.1.9) application itself is installed and can be used without an issue.   What we tried so far: - uninstalling, ...
                      Murat Bicer
                      last modified by Murat Bicer
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                      • 2
                      Adobe Acrobat X - Windows 7 x64 - Adobe Virtual PDF printer is missing

                      in Acrobat Installation & Update Issues

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                      • Thread Why does Adobe Acrobat XI 11.0.07 take 2 minutes to load a Brother Scanner Interface dialog?

                        Why does Adobe Acrobat XI 11.0.07 take 2 minutes to load a Brother Scanner Interface dialog?

                        Just updated OS X to 10.10 (Yosemite), on a MacBook Pro Retina (i7 processor, 8 GB) today. Now, after having trouble, so uninstalled & reinstalled Adobe Acrobat Pro XI (11.0.07), I'm further delayed each time I t...
                        ander163
                        last modified by ander163
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                        Why does Adobe Acrobat XI 11.0.07 take 2 minutes to load a Brother Scanner Interface dialog?

                        in Acrobat Installation & Update Issues

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                        • Thread Can't download Acrobat Pro- message says my platform doesn't support.  I have Windows Vista and it seems to have the required space.

                          Can't download Acrobat Pro- message says my platform doesn't support.  I have Windows Vista and it seems to have the required space.

                          I'm getting a message that adobe acrobat pro is not available for my platform.  I have Windows Vista.  Is there a problem with that?
                          platform doesn't support
                          last modified by platform doesn't support
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                          Can't download Acrobat Pro- message says my platform doesn't support.  I have Windows Vista and it seems to have the required space.

                          in Acrobat Installation & Update Issues

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                          • Thread acrobat 8

                            acrobat 8

                            lost install disk...need download link, have serial number.
                            NobleStreet
                            created by NobleStreet
                            • 0
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                            acrobat 8

                            in Acrobat Installation & Update Issues

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                            • Thread Upgrading 3 Macs from 11.0.08 to 11.0.09, Acrobat now freezes, crashes, has display glitches. I have to restart it about every 10 minutes. How can I get 11.0.08 back?

                              Upgrading 3 Macs from 11.0.08 to 11.0.09, Acrobat now freezes, crashes, has display glitches. I have to restart it about every 10 minutes. How can I get 11.0.08 back?

                              Does anybody else have this problem? I see it all over the web, just not here. Any fixes?
                              acrobat pro 11.0.09
                              created by acrobat pro 11.0.09
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                              Upgrading 3 Macs from 11.0.08 to 11.0.09, Acrobat now freezes, crashes, has display glitches. I have to restart it about every 10 minutes. How can I get 11.0.08 back?

                              in Acrobat Installation & Update Issues

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                              • Thread How do I stop obtaining  on a Win 7 the error 1603 problem?

                                How do I stop obtaining  on a Win 7 the error 1603 problem?

                                Exit Code: 7 Please see specific errors below for troubleshooting. For example,  ERROR:     -------------------------------------- Summary --------------------------------------   - 0 fatal er...
                                Doc3Dave91
                                last modified by Doc3Dave91
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                                • 1
                                How do I stop obtaining  on a Win 7 the error 1603 problem?

                                in Acrobat Installation & Update Issues

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                                • Thread Purchased the monthly subscription.  Did the download but the program will not install completely.  Have tried the Cleaner and reinstall with no success.

                                  Purchased the monthly subscription.  Did the download but the program will not install completely.  Have tried the Cleaner and reinstall with no success.

                                  Purchased the monthly subscription.  Did the download but the program will not install completely.  Have tried the Cleaner and reinstall with no success.
                                  keithclark, pga
                                  created by keithclark, pga
                                  • 0
                                  • 0
                                  • 0
                                  Purchased the monthly subscription.  Did the download but the program will not install completely.  Have tried the Cleaner and reinstall with no success.

                                  in Acrobat Installation & Update Issues

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                                  • Thread Win7 pro 64bit doesn't recognize installer for acrobat xi pro trial

                                    Win7 pro 64bit doesn't recognize installer for acrobat xi pro trial

                                    Win 7 professional (64 bit) doesn't recognize setup in the trial download as a valid windows installer.  I can choose the language (engilsh), then the install terminates.
                                    bookman4
                                    last modified by bookman4
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                                    Win7 pro 64bit doesn't recognize installer for acrobat xi pro trial

                                    in Acrobat Installation & Update Issues

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                                    • Thread Acceptance of EULA before opening a PDF document

                                      Acceptance of EULA before opening a PDF document

                                      I cannot open a PDf document The message that appears Accept end user licence agreement and then re open
                                      Riekiev
                                      last modified by Riekiev
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                                      • 0
                                      • 22
                                      Acceptance of EULA before opening a PDF document

                                      in Acrobat Installation & Update Issues

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                                      • Thread XalanMessages_1_10  error

                                        XalanMessages_1_10  error

                                        XalanMessages_1_10,dll missing.   What is the fix?   Win7 64bit  Acrobat 11
                                        DFSdave
                                        last modified by DFSdave
                                        • 0
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                                        • 2
                                        XalanMessages_1_10  error

                                        in Acrobat Installation & Update Issues

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                                        • Thread i have purchased acrobat standard and now see i can't install on mac what can i do?

                                          i have purchased acrobat standard and now see i can't install on mac what can i do?

                                          Do I need to transfer my subscription to Acrobat Pro in order to use it on a mac or have I just wasted my time purchasing this?   Thanks
                                          cluelessme
                                          last modified by cluelessme
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                                          i have purchased acrobat standard and now see i can't install on mac what can i do?

                                          in Acrobat Installation & Update Issues

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                                          • Thread adobe acrobat XI standard crashing

                                            adobe acrobat XI standard crashing

                                            okay after a few minute working with a file on adobe acrobat file I get this error message (below) which forces me to close the program and if I haven save often enough you know the rest This is not a cheap bit of s...
                                            chriscowa
                                            last modified by chriscowa
                                            • 0
                                            • 0
                                            • 2
                                            adobe acrobat XI standard crashing

                                            in Acrobat Installation & Update Issues

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