2 Replies Latest reply: May 7, 2012 8:22 PM by SeriousErrorHasOccured RSS

    Adobe 8 printing from office 2010

    SeriousErrorHasOccured Community Member

      I am having trouble with Adobe 8. Recently the issues we are having have been increasing rapidly. We have had trouble with 1 machine and formatted it/replaced it 3 times.


      We are using more and more 64 bit machines and we still run Adobe 8. We have issues were people cannot print to adobe from office 2010. We fix this with the first update for adobe 8, however after a few days we get the issue again but this time telling us we cannot print to adobe because the printer is not installed when it clearly is.

       

      I believe adobe 8 has compatibilty issues with 64 bit machines and I would like confirmation on this. We are in need of a permanent fix, we cannot go around having to troubleshoot PCs every day because of Adobe. Every day employees need to stop working because of an Adobe issue.

       

      Another issue we have on PCs is "A serious error has occured, reinstalling adobe may fix the problem" well guess what.. it doesn't.

       

      We also have adobe 9 pro but we cannot use it because its only able to be installed onto a PC where another adobe product is installed. But most of the users only use adobe acrobat and whatever else comes with it and are unable to install adobe 9 because in order to do so we need to remove 8 and when you remove 8 you lose the ability to install 9 because you can only install it due to having another adobe product installed on the PC.

       

      These issues are burning through time, time we need to fix actual issues not on adobe 8 constantly playing up.

       

      Thank you