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Photoshop CS6 crashes at startup

Community Beginner ,
May 08, 2012 May 08, 2012

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I have just installed Photoshop CS6 trial and it crashes very often at startup (with windows error reporting message). I disabled plugins, GPU but no luck. What can i do next? (Ps CS5.1 worked fine)

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Community Beginner , May 08, 2012 May 08, 2012

Studied Windows Crash Reports and found out that WinTab32.dll was the culprit. So i uninstalled Wacom Tablet, reinstalled and... Voila! It works! I hope that this information would be helpful for others also.

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Adobe
May 08, 2012 May 08, 2012

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You haven't mentioned your OS?

Follow this article ,

Troubleshoot system and freezes

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Community Beginner ,
May 08, 2012 May 08, 2012

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Here is the System Info from Photoshop Help Menu:

Adobe Photoshop Version: 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00) x64
Operating System: Windows 7 64-bit
Version: 6.1 Service Pack 1
System architecture: Intel CPU Family:6, Model:5, Stepping:5 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, HyperThreading
Physical processor count: 2
Logical processor count: 4
Processor speed: 2527 MHz
Built-in memory: 8053 MB
Free memory: 6048 MB
Memory available to Photoshop: 7129 MB
Memory used by Photoshop: 70 %
Image tile size: 128K
Image cache levels: 4
Photoshop crashed on 08.05.2012 at 14:32:29 (GetImageViewResourceSharingGLContext)
OpenGL Drawing: Enabled.
OpenGL Drawing Mode: Advanced
OpenGL Allow Normal Mode: True.
OpenGL Allow Advanced Mode: True.
OpenGL Allow Old GPUs: Not Detected.
Video Card Vendor: ATI Technologies Inc.
Video Card Renderer: ATI Mobility Radeon HD 5000 Series
Display: 1
Display Bounds:=  top: 0, left: 0, bottom: 900, right: 1600
Video Card Number: 1
Video Card: ATI Mobility Radeon HD 5000 Series
OpenCL Unavailable
Driver Version: 8.961.0.0
Driver Date: 20120405000000.000000-000
Video Card Driver: aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atiumd64.dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll
Video Mode: 1600 x 900 x 4294967296 colors
Video Card Caption: ATI Mobility Radeon HD 5000 Series
Video Card Memory: 1024 MB
Video Rect Texture Size: 16384
Serial number: 92298253351362507777
Application folder: C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\
Temporary file path: C:\Users\Mihai\AppData\Local\Temp\
Photoshop scratch has async I/O enabled
Scratch volume(s):
  C:\, 100,0G, 14,2G free
Required Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\Required\
Primary Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\Plug-ins\
Additional Plug-ins folder: not set

Installed components:
   A3DLIBS.dll   A3DLIB Dynamic Link Library   9.2.0.112  
   ACE.dll   ACE 2012/01/18-15:07:40   66.492997   66.492997
   adbeape.dll   Adobe APE 2012/01/25-10:04:55   66.1025012   66.1025012
   AdobeLinguistic.dll   Adobe Linguisitc Library   6.0.0  
   AdobeOwl.dll   Adobe Owl 2012/02/09-16:00:02   4.0.93   66.496052
   AdobePDFL.dll   PDFL 2011/12/12-16:12:37   66.419471   66.419471
   AdobePIP.dll   Adobe Product Improvement Program   6.0.0.1654  
   AdobeXMP.dll   Adobe XMP Core 2012/02/06-14:56:27   66.145661   66.145661
   AdobeXMPFiles.dll   Adobe XMP Files 2012/02/06-14:56:27   66.145661   66.145661
   AdobeXMPScript.dll   Adobe XMP Script 2012/02/06-14:56:27   66.145661   66.145661
   adobe_caps.dll   Adobe CAPS   6,0,29,0  
   AGM.dll   AGM 2012/01/18-15:07:40   66.492997   66.492997
   ahclient.dll    AdobeHelp Dynamic Link Library   1,7,0,56  
   aif_core.dll   AIF   3.0   62.490293
   aif_ocl.dll   AIF   3.0   62.490293
   aif_ogl.dll   AIF   3.0   62.490293
   amtlib.dll   AMTLib (64 Bit)   6.0.0.75 (BuildVersion: 6.0; BuildDate: Mon Jan 16 2012 18:00:00)   1.000000
   ARE.dll   ARE 2012/01/18-15:07:40   66.492997   66.492997
   AXE8SharedExpat.dll   AXE8SharedExpat 2011/12/16-15:10:49   66.26830   66.26830
   AXEDOMCore.dll   AXEDOMCore 2011/12/16-15:10:49   66.26830   66.26830
   Bib.dll   BIB 2012/01/18-15:07:40   66.492997   66.492997
   BIBUtils.dll   BIBUtils 2012/01/18-15:07:40   66.492997   66.492997
   boost_date_time.dll   DVA Product   6.0.0  
   boost_signals.dll   DVA Product   6.0.0  
   boost_system.dll   DVA Product   6.0.0  
   boost_threads.dll   DVA Product   6.0.0  
   cg.dll   NVIDIA Cg Runtime   3.0.00007  
   cgGL.dll   NVIDIA Cg Runtime   3.0.00007  
   CIT.dll   Adobe CIT   2.0.5.19287   2.0.5.19287
   CoolType.dll   CoolType 2012/01/18-15:07:40   66.492997   66.492997
   data_flow.dll   AIF   3.0   62.490293
   dvaaudiodevice.dll   DVA Product   6.0.0  
   dvacore.dll   DVA Product   6.0.0  
   dvamarshal.dll   DVA Product   6.0.0  
   dvamediatypes.dll   DVA Product   6.0.0  
   dvaplayer.dll   DVA Product   6.0.0  
   dvatransport.dll   DVA Product   6.0.0  
   dvaunittesting.dll   DVA Product   6.0.0  
   dynamiclink.dll   DVA Product   6.0.0  
   ExtendScript.dll   ExtendScript 2011/12/14-15:08:46   66.490082   66.490082
   FileInfo.dll   Adobe XMP FileInfo 2012/01/17-15:11:19   66.145433   66.145433
   filter_graph.dll   AIF   3.0   62.490293
   hydra_filters.dll   AIF   3.0   62.490293
   icucnv40.dll   International Components for Unicode 2011/11/15-16:30:22    Build gtlib_3.0.16615  
   icudt40.dll   International Components for Unicode 2011/11/15-16:30:22    Build gtlib_3.0.16615  
   image_compiler.dll   AIF   3.0   62.490293
   image_flow.dll   AIF   3.0   62.490293
   image_runtime.dll   AIF   3.0   62.490293
   JP2KLib.dll   JP2KLib 2011/12/12-16:12:37   66.236923   66.236923
   libifcoremd.dll   Intel(r) Visual Fortran Compiler   10.0 (Update A)  
   libmmd.dll   Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler   10.0  
   LogSession.dll   LogSession   2.1.2.1640  
   mediacoreif.dll   DVA Product   6.0.0  
   MPS.dll   MPS 2012/02/03-10:33:13   66.495174   66.495174
   msvcm80.dll   Microsoft® Visual Studio® 2005   8.00.50727.6195  
   msvcm90.dll   Microsoft® Visual Studio® 2008   9.00.30729.1  
   msvcp100.dll   Microsoft® Visual Studio® 2010   10.00.40219.1  
   msvcp80.dll   Microsoft® Visual Studio® 2005   8.00.50727.6195  
   msvcp90.dll   Microsoft® Visual Studio® 2008   9.00.30729.1  
   msvcr100.dll   Microsoft® Visual Studio® 2010   10.00.40219.1  
   msvcr80.dll   Microsoft® Visual Studio® 2005   8.00.50727.6195  
   msvcr90.dll   Microsoft® Visual Studio® 2008   9.00.30729.1  
   pdfsettings.dll   Adobe PDFSettings   1.04  
   Photoshop.dll   Adobe Photoshop CS6   CS6  
   Plugin.dll   Adobe Photoshop CS6   CS6  
   PlugPlug.dll   Adobe(R) CSXS PlugPlug Standard Dll (64 bit)   3.0.0.383  
   PSArt.dll   Adobe Photoshop CS6   CS6  
   PSViews.dll   Adobe Photoshop CS6   CS6  
   SCCore.dll   ScCore 2011/12/14-15:08:46   66.490082   66.490082
   ScriptUIFlex.dll   ScriptUIFlex 2011/12/14-15:08:46   66.490082   66.490082
   tbb.dll   Intel(R) Threading Building Blocks for Windows   3, 0, 2010, 0406  
   tbbmalloc.dll   Intel(R) Threading Building Blocks for Windows   3, 0, 2010, 0406  
   TfFontMgr.dll   FontMgr   9.3.0.113  
   TfKernel.dll   Kernel   9.3.0.113  
   TFKGEOM.dll   Kernel Geom   9.3.0.113  
   TFUGEOM.dll   Adobe, UGeom©   9.3.0.113  
   updaternotifications.dll   Adobe Updater Notifications Library   6.0.0.24 (BuildVersion: 1.0; BuildDate: BUILDDATETIME)   6.0.0.24
   WRServices.dll   WRServices Friday January 27 2012 13:22:12   Build 0.17112   0.17112
   wu3d.dll   U3D Writer   9.3.0.113  


Required plug-ins:

   3D Studio 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
   Accented Edges 13.0
   Adaptive Wide Angle 13.0
   ADM 3.11x01
   Angled Strokes 13.0
   Average 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
   Bas Relief 13.0
   BMP 13.0
   Camera Raw 7.0
   Chalk & Charcoal 13.0
   Charcoal 13.0
   Chrome 13.0
   Cineon 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
   Clouds 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
   Collada 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
   Color Halftone 13.0
   Colored Pencil 13.0
   CompuServe GIF 13.0
   Conté Crayon 13.0
   Craquelure 13.0
   Crop and Straighten Photos 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
   Crop and Straighten Photos Filter 13.0
   Crosshatch 13.0
   Crystallize 13.0
   Cutout 13.0
   Dark Strokes 13.0
   De-Interlace 13.0
   Dicom 13.0
   Difference Clouds 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
   Diffuse Glow 13.0
   Displace 13.0
   Dry Brush 13.0
   Eazel Acquire 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
   Embed Watermark 4.0
   Entropy 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
   Extrude 13.0
   FastCore Routines 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
   Fibers 13.0
   Film Grain 13.0
   Filter Gallery 13.0
   Flash 3D 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
   Fresco 13.0
   Glass 13.0
   Glowing Edges 13.0
   Google Earth 4 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
   Grain 13.0
   Graphic Pen 13.0
   Halftone Pattern 13.0
   HDRMergeUI 13.0
   IFF Format 13.0
   Ink Outlines 13.0
   JPEG 2000 13.0
   Kurtosis 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
   Lens Blur 13.0
   Lens Correction 13.0
   Lens Flare 13.0
   Liquify 13.0
   Matlab Operation 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
   Maximum 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
   Mean 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
   Measurement Core 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
   Median 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
   Mezzotint 13.0
   Minimum 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
   MMXCore Routines 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
   Mosaic Tiles 13.0
   Multiprocessor Support 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
   Neon Glow 13.0
   Note Paper 13.0
   NTSC Colors 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
   Ocean Ripple 13.0
   Oil Paint 13.0
   OpenEXR 13.0
   Paint Daubs 13.0
   Palette Knife 13.0
   Patchwork 13.0
   Paths to Illustrator 13.0
   PCX 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
   Photocopy 13.0
   Photoshop 3D Engine 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
   Picture Package Filter 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
   Pinch 13.0
   Pixar 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
   Plaster 13.0
   Plastic Wrap 13.0
   PNG 13.0
   Pointillize 13.0
   Polar Coordinates 13.0
   Portable Bit Map 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
   Poster Edges 13.0
   Radial Blur 13.0
   Radiance 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
   Range 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
   Read Watermark 4.0
   Reticulation 13.0
   Ripple 13.0
   Rough Pastels 13.0
   Save for Web 13.0
   ScriptingSupport 13.0
   Shear 13.0
   Skewness 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
   Smart Blur 13.0
   Smudge Stick 13.0
   Solarize 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
   Spatter 13.0
   Spherize 13.0
   Sponge 13.0
   Sprayed Strokes 13.0
   Stained Glass 13.0
   Stamp 13.0
   Standard Deviation 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
   Sumi-e 13.0
   Summation 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
   Targa 13.0
   Texturizer 13.0
   Tiles 13.0
   Torn Edges 13.0
   Twirl 13.0
   U3D 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
   Underpainting 13.0
   Vanishing Point 13.0
   Variance 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
   Variations 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
   Water Paper 13.0
   Watercolor 13.0
   Wave 13.0
   Wavefront|OBJ 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
   WIA Support 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
   Wind 13.0
   Wireless Bitmap 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
   ZigZag 13.0

Optional and third party plug-ins: NONE

Plug-ins that failed to load: NONE

Flash: NONE
Installed TWAIN devices: NONE

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May 08, 2012 May 08, 2012

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Hi,

I would recommend following the steps mentioned in the document provided by Manish_1988 in the previous post.

Do let us know if you continue to face the same problem after troubleshooting.

Thanks

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Adobe Employee ,
May 08, 2012 May 08, 2012

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Moving this discussion to the Photoshop General Discussion forum.

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Community Beginner ,
May 08, 2012 May 08, 2012

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I've tried all the common solutions and some of the less common of them, but the problem is the same.

I noticed that from time to time, after the error, Ps restarts with the error message "Ps encountered a problem with your graphics driver... So GPU was disabled..."

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Community Beginner ,
May 08, 2012 May 08, 2012

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Studied Windows Crash Reports and found out that WinTab32.dll was the culprit. So i uninstalled Wacom Tablet, reinstalled and... Voila! It works! I hope that this information would be helpful for others also.

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Community Beginner ,
Jun 11, 2012 Jun 11, 2012

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Hello,

I'm facing exactly the same problem. Photoshop crashes alomst everytime at startup with windows error message. Before that it was working fine for about a month or so. I tried uninstalling and reinstalling Wacom drivers, uninstalling and reinstalling GPU drivers, removing preferences and creating new one, uninstalling and clearing all data from Photoshop, and then making clean install plus latest updates and it's still the same.

I'm running Windows 7 64bit HP. Here is the error code that I get from the system. (some part is in Polish, sorry for that, it's my system display language).

Nazwa zdarzenia problemu:APPCRASH
Nazwa aplikacji:Photoshop.exe
Wersja aplikacji:13.0.0.0
Sygnatura czasowa aplikacji:4f61c045
Nazwa modułu z błędem:StackHash_6f0f
Wersja modułu z błędem:0.0.0.0
Sygnatura czasowa modułu z błędem:00000000
Kod wyjÄ…tku:c0000005
Przesunięcie wyjątku:000007fef1f80004
Wersja systemu operacyjnego:6.1.7601.2.1.0.768.3
Identyfikator ustawień regionalnych:1026
Dodatkowe informacje 1:6f0f
Dodatkowe informacje 2:6f0f1e993554cd76df749112b7e39c04
Dodatkowe informacje 3:7ec0
Dodatkowe informacje 4:7ec0c4e58bc6ec0d59a898ed78af2be0

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Community Beginner ,
Jun 12, 2012 Jun 12, 2012

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Is Photoshop 32 or 64-bit? (Or both)

Verify recently installed programs/drivers in the last month in Control Panel.

Ensure that you have virtual memory properly set (depending on RAM size), but not disabled.

Eventually post hardware config and programs here.

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Community Beginner ,
Jun 12, 2012 Jun 12, 2012

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It's installed from Creative cloud, so it's both, there was no option for only 64 bit installation, I'm using the 64bit version of PS and it is the one crashing. From Creative cloud I also have installed AfterEffects, Illustrator, InDesign, Acrobat Pro and Flash, and they are working fine so far. Also just few days before it started crashing there was wierd bug in the Character window -- for any font it was repeating 3 times the different styles -- for example on Arial there were 3 times regular, 3 times italic, 3 times bold, ect...

I have 5 gigs of RAM, and virtual memory is enabled and also set to 5 gigs.

The only recent program install is update of Firefox to version 13.

I'm runing Photoshop on a laptop with nvidia graphics and optimus. The defaul GPU for PS is set to nvidia.

Here is the system info from PS, with the same preferences prior to the beginning of the crash issue, reseting them does not help.

Adobe Photoshop Version: 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00) x64

Operating System: Windows 7 64-bit

Version: 6.1 Service Pack 1

System architecture: Intel CPU Family:6, Model:10, Stepping:7 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, HyperThreading

Physical processor count: 2

Logical processor count: 4

Processor speed: 2195 MHz

Built-in memory: 5034 MB

Free memory: 2271 MB

Memory available to Photoshop: 4346 MB

Memory used by Photoshop: 62 %

Image tile size: 128K

Image cache levels: 4

Photoshop crashed on 12.6.2012 г. at 08:01:24 ч. (GetImageViewResourceSharingGLContext)

OpenGL Drawing: Enabled.

OpenGL Drawing Mode: Advanced

OpenGL Allow Normal Mode: True.

OpenGL Allow Advanced Mode: True.

OpenGL Allow Old GPUs: Not Detected.

Video Card Vendor: NVIDIA Corporation

Video Card Renderer: GeForce GT 540M/PCIe/SSE2

Display: 1

Display Bounds:=  top: 0, left: 0, bottom: 768, right: 1366

Video Card Number: 1

Video Card: NVIDIA GeForce GT 540M

OpenCL Version:

Driver Version: 8.17.13.142

Driver Date: 20120515000000.000000-000

Video Card Driver: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um

Video Mode:

Video Card Caption: NVIDIA GeForce GT 540M

Video Card Memory: 1024 MB

Video Rect Texture Size: 16384

Serial number: 90970119966121352334

Application folder: C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\

Temporary file path: C:\Users\Svetlio\AppData\Local\Temp\

Photoshop scratch has async I/O enabled

Scratch volume(s):

  D:\, 312,9G, 171,2G free

Required Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\Required\

Primary Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\Plug-ins\

Additional Plug-ins folder: not set

Installed components:

   A3DLIBS.dll   A3DLIB Dynamic Link Library   9.2.0.112  

   ACE.dll   ACE 2012/01/18-15:07:40   66.492997   66.492997

   adbeape.dll   Adobe APE 2012/01/25-10:04:55   66.1025012   66.1025012

   AdobeLinguistic.dll   Adobe Linguisitc Library   6.0.0  

   AdobeOwl.dll   Adobe Owl 2012/02/09-16:00:02   4.0.93   66.496052

   AdobePDFL.dll   PDFL 2011/12/12-16:12:37   66.419471   66.419471

   AdobePIP.dll   Adobe Product Improvement Program   6.0.0.1654  

   AdobeXMP.dll   Adobe XMP Core 2012/02/06-14:56:27   66.145661   66.145661

   AdobeXMPFiles.dll   Adobe XMP Files 2012/02/06-14:56:27   66.145661   66.145661

   AdobeXMPScript.dll   Adobe XMP Script 2012/02/06-14:56:27   66.145661   66.145661

   adobe_caps.dll   Adobe CAPS   6,0,29,0  

   AGM.dll   AGM 2012/01/18-15:07:40   66.492997   66.492997

   ahclient.dll    AdobeHelp Dynamic Link Library   1,7,0,56  

   aif_core.dll   AIF   3.0   62.490293

   aif_ocl.dll   AIF   3.0   62.490293

   aif_ogl.dll   AIF   3.0   62.490293

   amtlib.dll   AMTLib (64 Bit)   6.0.0.75 (BuildVersion: 6.0; BuildDate: Mon Jan 16 2012 18:00:00)   1.000000

   ARE.dll   ARE 2012/01/18-15:07:40   66.492997   66.492997

   AXE8SharedExpat.dll   AXE8SharedExpat 2011/12/16-15:10:49   66.26830   66.26830

   AXEDOMCore.dll   AXEDOMCore 2011/12/16-15:10:49   66.26830   66.26830

   Bib.dll   BIB 2012/01/18-15:07:40   66.492997   66.492997

   BIBUtils.dll   BIBUtils 2012/01/18-15:07:40   66.492997   66.492997

   boost_date_time.dll   DVA Product   6.0.0  

   boost_signals.dll   DVA Product   6.0.0  

   boost_system.dll   DVA Product   6.0.0  

   boost_threads.dll   DVA Product   6.0.0  

   cg.dll   NVIDIA Cg Runtime   3.0.00007  

   cgGL.dll   NVIDIA Cg Runtime   3.0.00007  

   CIT.dll   Adobe CIT   2.0.5.19287   2.0.5.19287

   CoolType.dll   CoolType 2012/01/18-15:07:40   66.492997   66.492997

   data_flow.dll   AIF   3.0   62.490293

   dvaaudiodevice.dll   DVA Product   6.0.0  

   dvacore.dll   DVA Product   6.0.0  

   dvamarshal.dll   DVA Product   6.0.0  

   dvamediatypes.dll   DVA Product   6.0.0  

   dvaplayer.dll   DVA Product   6.0.0  

   dvatransport.dll   DVA Product   6.0.0  

   dvaunittesting.dll   DVA Product   6.0.0  

   dynamiclink.dll   DVA Product   6.0.0  

   ExtendScript.dll   ExtendScript 2011/12/14-15:08:46   66.490082   66.490082

   FileInfo.dll   Adobe XMP FileInfo 2012/01/17-15:11:19   66.145433   66.145433

   filter_graph.dll   AIF   3.0   62.490293

   hydra_filters.dll   AIF   3.0   62.490293

   icucnv40.dll   International Components for Unicode 2011/11/15-16:30:22    Build gtlib_3.0.16615  

   icudt40.dll   International Components for Unicode 2011/11/15-16:30:22    Build gtlib_3.0.16615  

   image_compiler.dll   AIF   3.0   62.490293

   image_flow.dll   AIF   3.0   62.490293

   image_runtime.dll   AIF   3.0   62.490293

   JP2KLib.dll   JP2KLib 2011/12/12-16:12:37   66.236923   66.236923

   libifcoremd.dll   Intel(r) Visual Fortran Compiler   10.0 (Update A)  

   libmmd.dll   Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler   10.0  

   LogSession.dll   LogSession   2.1.2.1640  

   mediacoreif.dll   DVA Product   6.0.0  

   MPS.dll   MPS 2012/02/03-10:33:13   66.495174   66.495174

   msvcm80.dll   Microsoft® Visual Studio® 2005   8.00.50727.6195  

   msvcm90.dll   Microsoft® Visual Studio® 2008   9.00.30729.1  

   msvcp100.dll   Microsoft® Visual Studio® 2010   10.00.40219.1  

   msvcp80.dll   Microsoft® Visual Studio® 2005   8.00.50727.6195  

   msvcp90.dll   Microsoft® Visual Studio® 2008   9.00.30729.1  

   msvcr100.dll   Microsoft® Visual Studio® 2010   10.00.40219.1  

   msvcr80.dll   Microsoft® Visual Studio® 2005   8.00.50727.6195  

   msvcr90.dll   Microsoft® Visual Studio® 2008   9.00.30729.1  

   pdfsettings.dll   Adobe PDFSettings   1.04  

   Photoshop.dll   Adobe Photoshop CS6   CS6  

   Plugin.dll   Adobe Photoshop CS6   CS6  

   PlugPlug.dll   Adobe(R) CSXS PlugPlug Standard Dll (64 bit)   3.0.0.383  

   PSArt.dll   Adobe Photoshop CS6   CS6  

   PSViews.dll   Adobe Photoshop CS6   CS6  

   SCCore.dll   ScCore 2011/12/14-15:08:46   66.490082   66.490082

   ScriptUIFlex.dll   ScriptUIFlex 2011/12/14-15:08:46   66.490082   66.490082

   tbb.dll   Intel(R) Threading Building Blocks for Windows   3, 0, 2010, 0406  

   tbbmalloc.dll   Intel(R) Threading Building Blocks for Windows   3, 0, 2010, 0406  

   TfFontMgr.dll   FontMgr   9.3.0.113  

   TfKernel.dll   Kernel   9.3.0.113  

   TFKGEOM.dll   Kernel Geom   9.3.0.113  

   TFUGEOM.dll   Adobe, UGeom©   9.3.0.113  

   updaternotifications.dll   Adobe Updater Notifications Library   6.0.0.24 (BuildVersion: 1.0; BuildDate: BUILDDATETIME)   6.0.0.24

   WRServices.dll   WRServices Friday January 27 2012 13:22:12   Build 0.17112   0.17112

   wu3d.dll   U3D Writer   9.3.0.113  

Required plug-ins:

   3D Studio 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

   Accented Edges 13.0

   Adaptive Wide Angle 13.0

   ADM 3.11x01

   Angled Strokes 13.0

   Average 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

   Bas Relief 13.0

   BMP 13.0

   Camera Raw 7.1

   Chalk & Charcoal 13.0

   Charcoal 13.0

   Chrome 13.0

   Cineon 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

   Clouds 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

   Collada 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

   Color Halftone 13.0

   Colored Pencil 13.0

   CompuServe GIF 13.0

   Conté Crayon 13.0

   Craquelure 13.0

   Crop and Straighten Photos 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

   Crop and Straighten Photos Filter 13.0

   Crosshatch 13.0

   Crystallize 13.0

   Cutout 13.0

   Dark Strokes 13.0

   De-Interlace 13.0

   Dicom 13.0

   Difference Clouds 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

   Diffuse Glow 13.0

   Displace 13.0

   Dry Brush 13.0

   Eazel Acquire 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

   Embed Watermark 4.0

   Entropy 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

   Extrude 13.0

   FastCore Routines 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

   Fibers 13.0

   Film Grain 13.0

   Filter Gallery 13.0

   Flash 3D 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

   Fresco 13.0

   Glass 13.0

   Glowing Edges 13.0

   Google Earth 4 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

   Grain 13.0

   Graphic Pen 13.0

   Halftone Pattern 13.0

   HDRMergeUI 13.0

   IFF Format 13.0

   Ink Outlines 13.0

   JPEG 2000 13.0

   Kurtosis 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

   Lens Blur 13.0

   Lens Correction 13.0

   Lens Flare 13.0

   Liquify 13.0

   Matlab Operation 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

   Maximum 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

   Mean 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

   Measurement Core 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

   Median 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

   Mezzotint 13.0

   Minimum 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

   MMXCore Routines 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

   Mosaic Tiles 13.0

   Multiprocessor Support 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

   Neon Glow 13.0

   Note Paper 13.0

   NTSC Colors 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

   Ocean Ripple 13.0

   Oil Paint 13.0

   OpenEXR 13.0

   Paint Daubs 13.0

   Palette Knife 13.0

   Patchwork 13.0

   Paths to Illustrator 13.0

   PCX 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

   Photocopy 13.0

   Photoshop 3D Engine 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

   Picture Package Filter 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

   Pinch 13.0

   Pixar 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

   Plaster 13.0

   Plastic Wrap 13.0

   PNG 13.0

   Pointillize 13.0

   Polar Coordinates 13.0

   Portable Bit Map 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

   Poster Edges 13.0

   Radial Blur 13.0

   Radiance 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

   Range 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

   Read Watermark 4.0

   Reticulation 13.0

   Ripple 13.0

   Rough Pastels 13.0

   Save for Web 13.0

   ScriptingSupport 13.0

   Shear 13.0

   Skewness 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

   Smart Blur 13.0

   Smudge Stick 13.0

   Solarize 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

   Spatter 13.0

   Spherize 13.0

   Sponge 13.0

   Sprayed Strokes 13.0

   Stained Glass 13.0

   Stamp 13.0

   Standard Deviation 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

   Sumi-e 13.0

   Summation 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

   Targa 13.0

   Texturizer 13.0

   Tiles 13.0

   Torn Edges 13.0

   Twirl 13.0

   U3D 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

   Underpainting 13.0

   Vanishing Point 13.0

   Variance 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

   Variations 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

   Water Paper 13.0

   Watercolor 13.0

   Wave 13.0

   Wavefront|OBJ 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

   WIA Support 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

   Wind 13.0

   Wireless Bitmap 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

   ZigZag 13.0

Optional and third party plug-ins: NONE

Plug-ins that failed to load: NONE

Flash:

   Mini Bridge

   Kuler

Installed TWAIN devices: NONE

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Community Beginner ,
Jun 13, 2012 Jun 13, 2012

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uninstall all wacom drivers, restart and see if it works.

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New Here ,
Jun 13, 2012 Jun 13, 2012

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try to reinstall the PS.

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