Typically, that's caused by outdated or incorrect graphics adapter drivers.
NVidia says the drivers are current.
Looks like what happens when Pr gets stupid and forgets to handle DSLR clips natively, passing them instead through QuickTime.
Trash your media cache files--all of them--and give it another try.
Okay, Colin, you've caught me.
How do I "trash my media cache files"? I've never done that before.
Drat! That didn't help.
Even the thumbnails show up in the Media Browser as little green screens. A very few of them show up normally.
Did you manually remove the cache files, or just use the Clean button in Preferences? Pr won't (or at least, shouldn't) trash cache files for media that is online--that's what the Media Cache Database tracks. You can move your media files or change the folder name temporarily, and then use the Clean function; that will usually trick Pr into trashing the cache files for those clips, since its only following them based on their original paths.
This suggests why some clips show up properly, but others do not. If it was a display driver issue, it would be all your clips.
That didn't work. I'm probably doing something wrong.
Will try once more.
I'm whipped, being relatively new to PPro.
What all have you tried so far?
Everything you and Jeff suggested.
You sure you have not set up a '3d" Display setting?
Will the clips show up alright in CS5.5, assuming you have it installed alongside CS6? I still say this is a caching issue; I've had the same problem before, though that was going from CS5 to CS5.5 with the same type of footage.
Shooternz, I don't see how. I simply opened a new project and attempted to import the footage.
Colin, they appear the same in CS5.5--as shown above.
What's the graphic card model? please tell us the driver version number. you can check it on dxdiag dialogue box.
for re-creating preferences:
Go to C:/Users/username/appdata/roaming/adobe/premierepro/6.0
Rename 6.0 to 6.0.old
This will trash the preferences.
Create a synthetic clip eg Color Bars ....and try that in the source or Program Monitors.
Check the display settings- Preferences. ( Yesterday at first trial...I spotted a 3d check box somewhere and cant remember if it was in PPRO CS6 or SpeedGrade)
(Freakin' eh, I HATEHATEHATE this stupid forum layout! GRRRRRRR...)
OK, do you have MPEG StreamClip? If not, Google it up and download it; it's free. Open one of the clips showing the problem in MPEG StreamClip, and then go to File > Save As, and then pick a new name for the file and save it. Try importing this clip into CS6 and see what happens...
(You can also do this with QT Pro, if you already have that installed. QT Player won't do it, which is why I suggested MPEG Stream Clip.)
The card is a GeForce GTX 580. The driver version is 188.8.131.5210 (dated 2/29/12).
Shooternz, I couldn't find anything indicating there might be 3D checked or not. This whole episode is making me feel as dumb as a sack of hair.
Colin, I will try the MPEG StreamClip and report back shortly.
Colin, the StreamClip had no effect. The file was exactly like the original--green, pink, and etc.
Let me say, regardless of the outcome, I sincerely appreciate the time everyone has spent helping with this problem.
P.S. I don't like this forum layout, either.
Very weird. That makes me think maybe it's Pr itself. Do you have a shorter clip you can upload that is showing the problem? You know how to get a hold of me...
I don't believe this is a GPU driver issue; if that were the case, all your clips would show this in the PM, and not just some of them.
The drivers are latest.
Did you try re-creating preferences?
Jay, can you check the quicktime version ? windows or mac?
Vipul, my QT is the newest, I just downloaded it this morning.
I'm on a PC.
Forgive me, I'm sure I understand what you mean by "re-creating preferences".
Will do, Colin.
Reset Corrupted Preferences = Press/HOLD Ctrl+Alt+Shift while starting program
Unfortunately, that had no affect.
.mov file shot with a Canon 5D MkII.
Try simply renaming the extension from .mov to .mpg, and then import the clip See if that helps.
Are you in software mode or gpu mode? Try switching and see if you have different results. Project > Project Settings > General > Mercury Playback engine...
Jim, tried that. It didn't work.
George, tried that. It didn't work, either.
Shooternz, I may try an earlier driver as a last resort.
Thanks again, folks!
@ Jim Simon
Just renaming the file does not fix it.
I downloaded a short sample awhile back of this video.
Last time I used VLC to convert it to mpeg and it worked but with the new version of VLC it wont convert to anything playable.
I was able to convert with MPEG Streamclip and it plays fine in CS5.5
Here is a screen cap with it working.
Like everyone else the new forum does suck for now. At least I think they are working on it from what I have read.
Not knowing who is replying to who sucks.
What you're seeing looks like what happens when there is a mis-translation between YUV and RGB (green and pink from black and rowbytes errors). Something rather odd is happening. I can't see this having anything to do with your graphics hardware, but I can totally see it being caused by a damaged or otherwise 'unexpected' form of file. Since PPro can handle H.264 files (they are .mov internally regardless of their extension) 'natively' (meaning that it doesn't have to use Quicktime to read them), it makes me wonder - is the same rendering you're seeing the same on all of the files from your 5dMarkII, or just this one?
Thanks to all. I truly am grateful for everyone's input.
Since these aren't my files, I'm going to send them back and tell them they need to try again.
Thanks, Glenn! I didn't get into PPro until CS5.5.
I can pass all this information along and maybe it will help.