0 Replies Latest reply on Apr 11, 2008 6:15 AM by boneykingofnowhere

    "could not verify connection key"

    boneykingofnowhere
      Hi

      One of our websites recently moved servers. I have done everything i can think of in re-setting up the new connection. Enabled Contribute in DW. Changed my FTP settings in Contribute etc.

      I can connect no problem, in both DW and Contribute, but our client cannot. I have sent her all the new FTP details to change the settings manually. When i did this she was given no option to alter the folder name that the site sits in.

      So instead i sent her a new connection key. Now she gets the error message:

      contribute could not verify your connection key. a network connection to the server could not be established. please contact your administrator for assistance.


      Any ideas?

      Thanks