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1. Re: Unable to successfully download Production Premium CS5.5
Jeff A Wright May 8, 2012 5:04 PM (in response to CKSCBNA)Have you worked with your I.T. department to determine if they might have something set up which is interferring with your download? Perhaps there is a data cap on how much you are able to download under your account?
Besides that you can complete the following steps to disable the checksum function:
- Go to Applications/Utilities/Disk Utility
- Go under the Disk Utility menu and select Preferences
- De-select the verify checksum option
If you receive installation errors then the download is truely corrupt. Otherwise once the install is complete please turn this feature back on.
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2. Re: Unable to successfully download Production Premium CS5.5
CKSCBNA May 9, 2012 9:18 AM (in response to Jeff A Wright)Thank you very much, Jeff. Last night, I left it downloading (HTTP) and again, it did not verify upon opening.
Your workaround does work to open the disk image. I won't know until I try installing whether the image is truly defective. Thanks so much for the idea, though.
As all the other modules I downloaded worked fine, I am puzzled that this one file doesn't seem to want to download correctly.
Chris
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3. Re: Unable to successfully download Production Premium CS5.5
Jeff A Wright May 9, 2012 9:46 AM (in response to CKSCBNA)Your welcome Chris. This may still be something you may want to be on the look out for. While researching this issue for other users I found that it is not related to any particular software manufacturer. If you see this type of error coming up often then it indicates either a problem with the Internet Connection or the Operating System. I wouldn't recommend taking any additional acton right now regarding this but it is something to look out for in the future.
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4. Re: Unable to successfully download Production Premium CS5.5
CKSCBNA May 9, 2012 9:50 AM (in response to Jeff A Wright)I haven't had this issue before, however I've never downloaded software of this size before. All software downloads have been tens of MB. And the only multi-GB downloads I do are between servers locally.
Our overseas offices often request that I break up files into 1 GB chunks for downloading, and now I understand more acutely why!
Thanks again,
Chris


