my Drivers are ALL UP TO DATE.
Which exact driver version are you running?
Hi, thanks for the reply.
Is this what you're asking?
AMD Radeon HD6700 series
Driver Version: 8.961.0.0
Driver Date: 4/5/2012
Yeah, I tried installing the driver twice and each time the computer screen just shuts down randomly in the middle of installing. I'm then left with a computer that appears to be on, but nothing onscreen and my keyboard disabled. Weird, huh?
Is it a driver problem? It works fine in AE, but Premiere is just problematic with freezing, crashing, and not playing video.
It looks like you have 2 monitors.
Try setting Premiere up in the other monitor and see if it still does it.
What do you mean by setting up Premiere in the other monitor? They are connected, no? On my weaker computer, I had this setup and it didn't have this problem.
Thanks for the reply.
Edit: I tried using PPRO on one monitor and still came up the same problem.
I tried installing the driver twice
You did uninstall the current ATI driver first, yes?
Sorry, I've never done this before: you mean uninstall "AMD Catalyst Install Manager" right?
The whole shebang. Uninstall everything Catalyst and driver related. Then reboot. Then try installing the new driver.
Okay, I uninstalled everything including the display adapters here:
Then I installed that link you gave me. Again, right in the middle of it, the computer just shuts down inadvertantly. I then have to hold the power key, go through the black screen that says start "WINDOWS NORMALLY" and then I'm left with the exact same driver date. Also, when I tried to uninstall the display adapters, the text just magnified by 5x.
I'm starting to think it's solely a PPRO problem. All the other programs work in the master suite.
right in the middle of it, the computer just shuts down inadvertantly.
You should not have any trouble reinstalling the latest driver once you uninstall the current driver. That you are indicates a problem somewhere. You may want to get in touch with AMD and find out why their driver won't install.
Well after a frustrating week, I decided the problem was with the CS5.5 install. I realized that I had to uninstall the ENTIRE master suite, which means deleting EVERYTHING Adobe based. Before, I uninstalled all the programs except for flash & acrobat. Afterward, I then did a re-boot. It was gigantic pain, but everything appears to be working now.
I still don't have a clear idea what went wrong, but I suppose if this happens to anyone, this is what worked for me. I guess the simplest solution ended up being the correct one.
Thanks Jim and everyone else who helped.
I am having this issue as well. I went so far as to redo my whole operating system and reinstall when the first Preimier install didn't work.
The program monitor is white and the source monitor will not show a picture. When the Program monitor is white and I hit the spacebar to play the program crashes after a few seconds of sound.
Out of frustration I removed my videocard driver and I am now relying on my onboard videocard. Low and behold that works. Premiere has been crappy for about 2 months and I swear it's from a videocard update.
AMD Radeon 4770 HD