1 Reply Latest reply on May 9, 2012 3:16 PM by Frustrated in AZ

    will not open!

    Richard Gentry

      i have digital editions for mac. when I download books from the library, & then try to add them to my ade , they will not open up.a message that document is for different user account comes up. what gives?

        • 1. Re: will not open!
          Level 4

          ADE is telling you that a different user account was used to download the

          ebooks to your MAC.  You should use your Adobe ID and password when

          downloading from a source - and load those ebooks to ADE during that

          process.  The ones you've downloaded are 'dead' to ADE.