It states uninstall then re install if this not fix the problem then contact Adobe/support and mention the error code shown below
I have 33gig free space on my hard drive
33 gig is pretty tight, especially if your project and media file are also on your C drive.
When did you last clean the drive with Disk Cleanup and defragment it?
I am running a p486 3G mem 100 g hard drive with windows XP
I don't think a Pentium 486 will meet the minimum system requirements for PRE9. What speed is it's processor?
Even if it does, your use of an external drive is not really recommended - how are you connecting it, what is its speed?
Insanity is hereditary, you get it from your children
Here is a complete system description
OS Name Microsoft Windows XP Professional
Version 5.1.2600 Service Pack 3 Build 2600
OS Manufacturer Microsoft Corporation
System Name NEVILLE
System Manufacturer MICRO-STAR INC.
System Model MS-6728
System Type X86-based PC
Processor x86 Family 15 Model 2 Stepping 9 Genuine Intel ~3028 Mhz
BIOS Version/Date American Megatrends Inc. V1.4, 18/08/2003
SMBIOS Version 2.3
Windows Directory C:\WINDOWS
System Directory C:\WINDOWS\system32
Boot Device \Device\HarddiskVolume1
Locale United States
Hardware Abstraction Layer Version = "5.1.2600.5512 (xpsp.080413-2111)"
User Name NEVILLE\Neville Schafer
Time Zone Cen. Australia Standard Time
Total Physical Memory 3,072.00 MB
Available Physical Memory 1.62 GB
Total Virtual Memory 2.00 GB
Available Virtual Memory 1.95 GB
Page File Space 8.83 GB
Page File C:\pagefile.sys
Does this help me load and run Adobe elements