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Adobe Flash-says installed, but isn't???

Guest
May 10, 2012 May 10, 2012

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1. I downloaded and installed Adobe Flash, got message that it was successful, I now had Adobe Flash, BUT nothing needing flash works, so I checked all programs & Adobe Flash is NOT listed; so I checked Control Room>Uninstall-and Adobe Flash is listed but shows 0 memory under size.

2 So I uninstalled it, and returned to website, repeated download and install of Adobe Flash. Same thing.

3.Rebooted and repeated 1 & 2, same results.

4. When I installed, all 3 times, got error message that I needed to close internet explorer, which I did but still got error message. Kept clicking Retry, finally got past that, install looked like it went well, %'s went to 100%, said complete, I clicked finish.

5. Have Dell Inspiron 1720, Vista OS [hate hate hate Vista!], IE, Mcafee Total Protection. Am self taught baby boomer pc user [work online 8 hours/day] so please understand I don't understand tech abbreviations.

Thank you so much for any help you can give.

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Adobe Employee ,
May 10, 2012 May 10, 2012

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Moving this discussion to the Installing Flash Player forum.

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LEGEND ,
May 10, 2012 May 10, 2012

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What files do you have in

  • C:\Windows\system32\Macromed\Flash ?
  • C:\Windows\syswow64\Macromed\Flash ?

Regarding IE, see

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