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1. Re: Touch Apps purchased UK, how do I claim my free month?
JaphetPR May 11, 2012 6:31 AM (in response to Steve Perry Creative)You just need to log in to Creative Cloud from each of the Touch Apps : http://store.adobe.com/store/en_us/popup/offer/touchapps.html
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2. Re: Touch Apps purchased UK, how do I claim my free month?
Steve Perry Creative May 11, 2012 6:52 AM (in response to JaphetPR)Thanks although I've done that and my account still shows;
Activated: May 10, 2013 (although I'm sure this actually should say 2012)
Next payment due: June 10, 2012
11 months until renewal
So I've been charged this month, getting charged next month and have not been given a month on the end of the contract.
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3. Re: Touch Apps purchased UK, how do I claim my free month?
Robert Rainthorpe May 11, 2012 7:02 AM (in response to Steve Perry Creative)Steve, from Japhet's link: "Qualifying Members will be notified of their free month within 60 days."
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4. Re: Touch Apps purchased UK, how do I claim my free month?
Steve Perry Creative May 11, 2012 7:05 AM (in response to Robert Rainthorpe)Thanks, Robert. Looks like I'm simply being impatient. Appreciate the answers, guys.
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5. Re: Touch Apps purchased UK, how do I claim my free month?
David__B May 17, 2012 4:26 PM (in response to Steve Perry Creative)You have a Creative Cloud year long membership correct?
-Dave
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6. Re: Touch Apps purchased UK, how do I claim my free month?
Steve Perry Creative May 20, 2012 2:28 PM (in response to David__B)Yes, David, I have a year long membership. Still no email about my free month.
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7. Re: Touch Apps purchased UK, how do I claim my free month?
Billygunn111 May 20, 2012 4:38 PM (in response to Steve Perry Creative)I have purchased the touch apps for my ipad, but have the cs6 trial just now. I am going to be upgrading to the cloud membership soon.
Will I get my free month if I have bought the touch apps at trial stage?
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8. Re: Touch Apps purchased UK, how do I claim my free month?
Steve Perry Creative Jun 5, 2012 12:16 PM (in response to David__B)30 odd days later and still no email. I know it states 'within 60 days' but this is a bit long to wait just to receive an email.
Can somebody from Adobe please look into this?
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9. Re: Touch Apps purchased UK, how do I claim my free month?
David__B Jun 8, 2012 8:20 AM (in response to Steve Perry Creative)The offer is only available to customers with a yearly subscription, not trial users
This is a link that explains the offer details
http://store.adobe.com/store/en_us/popup/offer/touchapps.html
-Dave
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10. Re: Touch Apps purchased UK, how do I claim my free month?
Steve Perry Creative Jun 21, 2012 2:58 AM (in response to David__B)Email now received, thanks.



