8 Replies Latest reply on May 18, 2012 3:17 PM by Sandy_ocda

    Flash Installation Per System

    Sandy_ocda

      We're trying to understand our options with installing Flash onto our Windows 7 systems. We normally take the .msi installer and import that into our software deployment server (Microsoft SCCM). We've been deploying Flash with SCCM and using the Per-system unattended option using this command

       

      msiexec.exe /q ALLUSERS=2 /m MSIXJSCK /i "install_flash_player_11_active_x_64bit.msi"

       

      I recently read an article that said you shouldn't install Flash for ALLUSERs or per system. It should be installed per user instead. This seems to make sense from what we're now seeing. Users are calling us saying they need to install Flash when they hit a web site that needs it. We look and see that Flash was already installed with the above command line.

       

      Should we only deploy Flash per user and not per system?

        • 1. Re: Flash Installation Per System
          pwillener Level 8

          I don't know about that; where did you read it?

           

          See the Flash Player Admin Guide at http://www.adobe.com/devnet/flashplayer/articles/flash_player_admin_guide.html

          • 2. Re: Flash Installation Per System
            Sandy_ocda Level 1

            I can't find the link I had looked at, sorry. I have been digging into the admin guide, thanks for the link.

             

            I did install Flash on a set of systems, and did it by system. Each time a new user logs in, They still need to install Flash for their profile. Have you seen this behavior before?

            • 3. Re: Flash Installation Per System
              pwillener Level 8

              I am not an expert on Flash Player deployment; hopefully someone from the Adobe team can step in here.

               

              Meanwhile can you list what files you have in

              • C:\Windows\system32\Macromed\Flash ?
              • C:\Windows\syswow64\Macromed\Flash ?
              • the contents of the FlashInstall.log files from both above folders.

               

              What browser(s) do your users use?

              • 4. Re: Flash Installation Per System
                Sandy_ocda Level 1

                I hope someone can chime in tool.

                 

                Here's what we have in C:\Windows\system32\Macromed\Flash

                ==============================================

                -Flash64_11_2_202_235.ocx

                -FlashInstall.log

                -FlashUtil64_11_2_202_235_ActiveX.dll

                -FlashUtil64_11_2_202_235_ActiveX.exe

                 

                The Flashinstall.log from above contains

                =============================

                =O====== M/11.2.202.235 2012-05-10+16-26-51.698 ========

                0000 [W] 00001113 C:\WINDOWS\system32\Macromed\Flash\\* 3

                0001 [I] 00000010 "C:\Users\techman\AppData\Local\Temp\install_flash_player_ax_64bit.exe" -iv 8 -install -au 2

                0002 [W] 00001036 Software\Macromedia\FlashPlayer\SafeVersions/11.0 2

                0003 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2

                0004 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2

                0005 [I] 00000020 C:\WINDOWS\SysWOW64\FlashPlayerCPLApp.cpl

                0006 [W] 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player ActiveX/ 2

                0007 [I] 00000013 C:\WINDOWS\system32\Macromed\Flash\Flash64_11_2_202_235.ocx

                0008 [I] 00000015 C:\WINDOWS\system32\Macromed\Flash\FlashUtil64_11_2_202_235_ActiveX.exe

                0009 [I] 00000016 C:\WINDOWS\system32\Macromed\Flash\FlashUtil64_11_2_202_235_ActiveX.dll

                0010 [I] 00000019 C:\WINDOWS\SysWOW64\FlashPlayerCPLApp.cpl

                0011 [I] 00000011 1

                0012 [I] 00000012

                =X====== M/11.2.202.235 2012-05-10+16-27-11.683 ========

                 

                Here's what we have in C:\Windows\SysWOW64\Macromed\Flash

                ================================================

                -Flash32_11_2_202_235.ocx

                -FlashInstall.log

                -flashplayer.xpt

                -FlashPlayerUpdateService.exe

                -FlashUtil32_11_2_202_228_Plugin.exe

                -FlashUtil32_11_2_202_228_ActiveX.dll

                -FlashUtil32_11_2_202_228_ActiveX.exe

                -mms.cfg

                -NPSWF32_11_2_202_228.dll

                 

                The FlashInstall.log from above contains

                =============================

                 

                =O====== M/10.1.102.64 2011-01-19+18-13-56.000 ========

                0000 [I] 00000010 install_flash_player.exe -install

                0001 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/Version 2

                0002 [W] 00001037 SOFTWARE\MozillaPlugins\@adobe.com/FlashPlayer/ 2

                0003 [W] 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player Plugin/ 2

                0004 [W] 00001036 Software\Opera Software/Last CommandLine 2

                0005 [W] 00001036 Software\Opera Software/Last CommandLine 2

                0006 [W] 00001036 Software\Opera Software/Plugin Path 2

                0007 [W] 00001036 Software\Opera Software/Plugin Path 2

                0008 [I] 00000014 C:\Windows\SysWOW64\Macromed\Flash\NPSWF32.dll

                0009 [I] 00000015 C:\Windows\SysWOW64\Macromed\Flash\FlashUtil10l_Plugin.exe

                0010 [I] 00000017 C:\Windows\SysWOW64\Macromed\Flash

                =X====== M/10.1.102.64 2011-01-19+18-13-56.609 ========

                =O====== M/11.2.202.228 2012-03-30+23-30-03.105 ========

                0000 [I] 00000010 "C:\WINDOWS\TEMP\InstallPlugin.exe" -install -msi

                0001 [I] 00000020 C:\WINDOWS\SysWOW64\FlashPlayerCPLApp.cpl

                0002 [W] 00001036 Software\Opera Software/Last CommandLine 2

                0003 [W] 00001036 Software\Opera Software/Last CommandLine 2

                0004 [W] 00001036 Software\Opera Software/Plugin Path 2

                0005 [W] 00001036 Software\Opera Software/Plugin Path 2

                0006 [I] 00000014 C:\WINDOWS\SysWOW64\Macromed\Flash\NPSWF32_11_2_202_228.dll

                0007 [I] 00000015 C:\WINDOWS\SysWOW64\Macromed\Flash\FlashUtil32_11_2_202_228_Plugin.exe

                0008 [I] 00000017 C:\WINDOWS\SysWOW64\Macromed\Flash

                0009 [I] 00000019 C:\WINDOWS\SysWOW64\FlashPlayerCPLApp.cpl

                0010 [I] 00000021 C:\WINDOWS\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe

                0011 [W] 00001102

                0012 [W] 00001106

                =X====== M/11.2.202.228 2012-03-30+23-30-06.334 ========

                2012-4-2+21-17-0.246 [error] 1223 1056

                =O====== M/11.2.202.235 2012-05-10+16-27-07.975 ========

                0000 [I] 00000010 "C:\Users\techman\AppData\Local\Temp\{F7C6AF06-B0FC-4C33-9016-952617F70BFB}\InstallFlashP layer.exe" -install -skipARPEntry -iv 8 -au 2

                0001 [W] 00001036 Software\Macromedia\FlashPlayer\SafeVersions/11.0 2

                0002 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2

                0003 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2

                0004 [I] 00000020 C:\WINDOWS\SysWOW64\FlashPlayerCPLApp.cpl

                0005 [W] 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player ActiveX/ 2

                0006 [I] 00000013 C:\WINDOWS\SysWOW64\Macromed\Flash\Flash32_11_2_202_235.ocx

                0007 [I] 00000015 C:\WINDOWS\SysWOW64\Macromed\Flash\FlashUtil32_11_2_202_235_ActiveX.exe

                0008 [I] 00000016 C:\WINDOWS\SysWOW64\Macromed\Flash\FlashUtil32_11_2_202_235_ActiveX.dll

                0009 [I] 00000019 C:\WINDOWS\SysWOW64\FlashPlayerCPLApp.cpl

                0010 [W] 00001024 C:\WINDOWS\SysWOW64\FlashPlayerCPLApp.cpl 183

                0011 [W] 00001024 C:\WINDOWS\SysWOW64\FlashPlayerApp.exe 183

                0012 [I] 00000021 C:\WINDOWS\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe

                0013 [W] 00001106

                0014 [W] 00001106

                0015 [W] 00001024 C:\WINDOWS\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe 183

                0016 [I] 00000012

                =X====== M/11.2.202.235 2012-05-10+16-27-11.615 ========

                 

                 

                We use Internet Explorer in our office.

                • 5. Re: Flash Installation Per System
                  chris.campbell Adobe Employee

                  I've forwarded this to the installer team for their review

                  • 6. Re: Flash Installation Per System
                    Sandy_ocda Level 1

                    Thanks Chris. Appreciate the help!

                    • 7. Re: Flash Installation Per System
                      chris.campbell Adobe Employee

                      Here's what I heard back:

                      While running the MSI installer as a per-user install should work, it would require that the user (or process) that launches the MSI have Admin privileges (or enter Admin creds at install time).

                       

                      Also, despite how the Flash Player installer is launched, it will only actually be installed on a per-system basis (we only install to the system directory as opposed to a user-specific location).

                       

                      Let me know if this doesn't help.

                      • 8. Re: Flash Installation Per System
                        Sandy_ocda Level 1

                        OK, so installing per system should be all we need to do to cover every one who would log into that machine, right? What we were seeing was after we did a silent install, per system, each time a user logged on and first needed to use Flash, they had to install it. It seemed that the per system installation didn't work as expected.

                         

                        If that the expected outcome then our per system installation was flawed apparently. Thanks for the clarification.