1 Reply Latest reply on May 13, 2012 5:53 PM by pwillener

    Happens Every Time


      When I need to install the update, I click, download and do what it says but nothing happens. I don't mean after a couple of minutes, I wait closer to 5 to 10 minutes.


      Nothing happens. So I either click the program again or download another one, either way it says the same thing:


      Only a single instance of this application can run (maybe a word or 2 different).


      Then I spend easily 30 minutes to 2 hours to install the program.


      Yes, this happens EVERY time. I do the usual, doesn't download then I delete all the downloads and restart the computer and then I try again and nothing happens. Usually just by sheer luck it works out eventually, either because I want days for the pop up to show up or because the program magically starts.


      Sorry for the clearly annoyed tone in the description but this has happened close to 4 times now and I am frustrated.