8 Replies Latest reply: Mar 28, 2014 9:07 PM by alreadydone RSS

    Where does Acrobat save temp files?

    SavvyEd Community Member

      I have Acrobat X set to autosave every 5 mins. It just crashed, but when I reopened the program, it did not prompt me to recover the autosaved file. Where is it? Can I open it manually?

        • 1. Re: Where does Acrobat save temp files?
          Dpakch Employee Hosts

          Here is the location for the AutoSave Folder on Win XP : C:\Documents and Settings\username\Application Data\Adobe\Acrobat\10.0\AutoSave

                                                                              Win 7 : C:\Users\username\AppData\Roaming\Adobe\Acrobat\10.0\AutoSave\

           

          No, you cannot open the tmp folder. File is folder gets deleted automatically once you close Acrobat.

           

          Probably, you can set less time for AutoSave so if incase, Acrobat crashes, you lose minimum data.

           

          Regards,

          Deepak

          • 2. Re: Where does Acrobat save temp files?
            SavvyEd Community Member

            Thank you for replying, Deepak! It didn't ask if I wanted to open the autosaved file at all when I re-opened the program, so I don't think it would have mattered if it were set to save more often.

            • 3. Re: Where does Acrobat save temp files?
              Dpakch Employee Hosts

              As you said, Acrobat deosn't prompt you to open the Auto saved file. So, when you make changes in any PDF. Do you see any temp file at the above mentioned location ? What's the size of it ? Ideally, when the Acrobat crashes, it prompts to recover the file on the next launch.

              • 4. Re: Where does Acrobat save temp files?
                Tekilay Community Member

                Hi Deepak,

                Yesterday I was working on Adobe Reader XI file and I had some annotations on that (Which are soo important for me) but nevertheless I closed the file by mistake without saving. As you suggested above I checked the

                C:\Users\username\AppData\Roaming\Adobe\Acrobat\11.0 but I don't see autosave folder there although I have the option to auto-save the document to a temporary file every 5 minutes was already turned on. I have 2 dat files in security folder which have the exact same date that i closed the file without saving. I am not sure if those are the one I look for. If yes I do not know how to open the dat file.

                 

                I have attached 2 snapshots. Could you please review them and help mw with this issue.

                 

                Path.JPGIn security file.JPG

                 

                Thanks,

                Best regards,

                Gamze.

                • 5. Re: Where does Acrobat save temp files?
                  Dpakch Employee Hosts

                  Hi,

                   

                  If you are using Reader then the location would C:\Users\username\AppData\Roaming\Adobe\Reader\11.0. I followed your steps and an AutoSave folder was automatically created under the mentioned hive. I would also recommend to use the latest Reader/ Acrobat version.

                   

                  ~Deepak

                  • 6. Re: Where does Acrobat save temp files?
                    Test Screen Name CommunityMVP

                    The file is temporary, not a general backup. The temporary file is deleted if you close (whether you save or not). The only purpose of the temporary saves is to recover if Acrobat or the computer crashes, power cut etc.

                    • 7. Re: Where does Acrobat save temp files?
                      mjncad Community Member

                      Yeah I just had Acrobat XI puke while saving a file.  No autosave, no recovery, nothing.   

                       

                      I hate Adobe's software; but every other PDF editor out there that I've tried is worse.

                      • 8. Re: Where does Acrobat save temp files?
                        alreadydone Community Member

                        One undesirable behavior of Adobe Reader is that when it is busy, clicking on exit button immediately closes all windows without warning. I just did that and lost the >10 documents that were open; when I reopened Reader, the files weren't restored.