10 Replies Latest reply on Feb 19, 2016 10:39 AM by Test Screen Name

    Where does Acrobat save temp files?

    SavvyEd Level 1

      I have Acrobat X set to autosave every 5 mins. It just crashed, but when I reopened the program, it did not prompt me to recover the autosaved file. Where is it? Can I open it manually?

        • 1. Re: Where does Acrobat save temp files?
          Dpakch Adobe Employee

          Here is the location for the AutoSave Folder on Win XP : C:\Documents and Settings\username\Application Data\Adobe\Acrobat\10.0\AutoSave

                                                                              Win 7 : C:\Users\username\AppData\Roaming\Adobe\Acrobat\10.0\AutoSave\

           

          No, you cannot open the tmp folder. File is folder gets deleted automatically once you close Acrobat.

           

          Probably, you can set less time for AutoSave so if incase, Acrobat crashes, you lose minimum data.

           

          Regards,

          Deepak

          • 2. Re: Where does Acrobat save temp files?
            SavvyEd Level 1

            Thank you for replying, Deepak! It didn't ask if I wanted to open the autosaved file at all when I re-opened the program, so I don't think it would have mattered if it were set to save more often.

            • 3. Re: Where does Acrobat save temp files?
              Dpakch Adobe Employee

              As you said, Acrobat deosn't prompt you to open the Auto saved file. So, when you make changes in any PDF. Do you see any temp file at the above mentioned location ? What's the size of it ? Ideally, when the Acrobat crashes, it prompts to recover the file on the next launch.

              1 person found this helpful
              • 4. Re: Where does Acrobat save temp files?
                Tekilay Level 1

                Hi Deepak,

                Yesterday I was working on Adobe Reader XI file and I had some annotations on that (Which are soo important for me) but nevertheless I closed the file by mistake without saving. As you suggested above I checked the

                C:\Users\username\AppData\Roaming\Adobe\Acrobat\11.0 but I don't see autosave folder there although I have the option to auto-save the document to a temporary file every 5 minutes was already turned on. I have 2 dat files in security folder which have the exact same date that i closed the file without saving. I am not sure if those are the one I look for. If yes I do not know how to open the dat file.

                 

                I have attached 2 snapshots. Could you please review them and help mw with this issue.

                 

                Path.JPGIn security file.JPG

                 

                Thanks,

                Best regards,

                Gamze.

                • 5. Re: Where does Acrobat save temp files?
                  Dpakch Adobe Employee

                  Hi,

                   

                  If you are using Reader then the location would C:\Users\username\AppData\Roaming\Adobe\Reader\11.0. I followed your steps and an AutoSave folder was automatically created under the mentioned hive. I would also recommend to use the latest Reader/ Acrobat version.

                   

                  ~Deepak

                  • 6. Re: Where does Acrobat save temp files?
                    Test Screen Name Most Valuable Participant

                    The file is temporary, not a general backup. The temporary file is deleted if you close (whether you save or not). The only purpose of the temporary saves is to recover if Acrobat or the computer crashes, power cut etc.

                    • 7. Re: Where does Acrobat save temp files?
                      mjncad Level 1

                      Yeah I just had Acrobat XI puke while saving a file.  No autosave, no recovery, nothing.   

                       

                      I hate Adobe's software; but every other PDF editor out there that I've tried is worse.

                      • 8. Re: Where does Acrobat save temp files?
                        alreadydone Level 1

                        One undesirable behavior of Adobe Reader is that when it is busy, clicking on exit button immediately closes all windows without warning. I just did that and lost the >10 documents that were open; when I reopened Reader, the files weren't restored.

                        • 9. Re: Where does Acrobat save temp files?
                          katier41216782 Level 1

                          I just worked a day on editing a document. Every time I it got glitchy or tried to save it gave me an error message. Every time I opened Adobe Pro again, the auto save file would prompt me to open it. The last time I received no prompt, I'm assuming because I told it finally to check the internet for solutions as well as closing the program, however no internet window ever came up and when I reopened Adobe, there was no prompt to recover the auto-saved file. I opened the file on the screen that I had been working on and it was the original scan....I was frustrated to say the least. I tried to find an autosave folder and it doesn't exist. Is there any hope?

                          • 10. Re: Where does Acrobat save temp files?
                            Test Screen Name Most Valuable Participant

                            If you recover from an autosave, it is VITAL to immediately save it to a new location. The autosave is not a permanent thing, it's only used to recover.