I'm having this trouble as well. Except I'm trying to import XDCAM EX 1080p24 (HQ) (IE: one of the sequence presets in Adobe Premiere Pro) and I'm not getting any video, just the audio. I have other footage that is using the exact same codec except it was dropped in directly from a SDHC card off of my JVC camera. The footage that is not working was converted on a mac then transfered onto my PC via external hard drive; originally from a sony EX3.
I too am having this problem. The video I am trying to import is a .MOV file from a Canon 5D Mark III. When I check the properties of the file in Premiere Pro 5.5, this is what it says:
File Path: S:\Photos\5D mark 3\Video\0F2A0089
Type: QuickTime Movie
File Size: 55.7 MB
Source Audio Format: 48000 Hz - 16 bit - Stereo
Project Audio Format: 48000 Hz - 32 bit floating point - Stereo
Total Duration: 00:00:15:07124
Average Data Rate: 3.7 MB / second
Movie contains 1 video track(s), 1 audio track(s) and 1 timecode track(s).
There are 453 frames with a duration of 1/29.97th.
Video track 1:
Duration is 454
Average frame rate is 29.91 fps
Video track 1 contains 1 type(s) of video data:
Video data block #1:
Frame Size = 1920 x 1080
Quality = Least (1.00)
Audio track 1 contains 1 type(s) of audio data:
Audio data block #1:
Format = 16 bit - Stereo
Rate = 48000 Hz
Compressor = sowt
Timecode track 1 contains 1 type(s) of data:
Timecode data block #1:
Start Time = 00;00;39;04
Reel name =
As you can see PP 5.5 notices the video; it even tells me the # of frames in the video but it won't display it. It might be worth saying the video files from my Canon XF100 work just fine. This is extremely frustrating. Any help would be very much appreciated.
Have you tried renaming the .mov container to .mp4 I doubt it will work but that's all I can think of.
Sorry I don't have any better ideas at the moment.
I had this same problem, but I updated to 6.0.2 and that fixed it. If that doesn't work, other people suggested your installation might be wonky and it might need a de-install and re-install.