3 Replies Latest reply: May 20, 2012 10:13 AM by 502Admin RSS

    Encoding error

    502Admin

      I made a slideshow with Elements 10 (WDWS XP) and when I try to burn to a DVD, it locks up at 2% and says there is an encoding error?  How do I fix it? The needed space is less than 3gB.

        • 1. Re: Encoding error
          Mylenium MVP

          Ask such questions in the PSE forum.

           

          Mylenium

          • 2. Re: Encoding error
            Jeff A Wright Adobe Employee

            Moving this discussion to the Photoshop Elements forum.

            • 3. Re: Encoding error
              502Admin Community Member

              Sorry, I guess I posted to the wrong Forum.  It's very frustrating to buy a program that doesn't work!  I had Pinnacle but I wanted something that would make a slide show in higher definition.  A friend told me this was the program to get.  It isn't as user friendly as Pinnacle but I thought I was starting to get the hang of it.  I was encouraged at first because in the preview, the definition was much better than Pinnacle. I had a lot of problems with photos getting split and gaps appearing between the slides.  I figured out that I needed to create the sequence in sceneline, not timeline and that I shouldn't add background music until the sequence was completed. I got some help from the videos but not clear instruction on how to accomplish what I wanted.  All I wanted to do was create a slide show of my trip to Europe. The program didn't come with an instruction manual, so I bought and borrowed five different books to help figure it out.  I wasn't able to find an answer to one single question in any of the five books!  Maybe I made a mistake purchasing this program?

               

              I've created this slide show three times now.  When I try to burn to a DVD, I get Transcoding error at 2%.  I've tried TDK, and Phillips DVDs with the same result.  I tried burning to a file;  same result, transcoding error at 2%. 

               

              The photos are large (8Mb - 4928x3264) but I want high definition, that's why I purchased the program.   

               

              Please, can anyone help me?

               

              Art