10 Replies Latest reply on Jun 10, 2015 4:17 AM by jmlg12

    InDesign Server Trial not Licensing

    onecom Digital Level 1

      Hi

       

      I get an error when trying to use the InDesign Server Trial. Error below from what was typed into CMD.

       

       

       

       

      C:\Users\Administrator>cd C:\Program Files\Adobe\Adobe InDesign CS6 Server x64

       

       

      C:\Program Files\Adobe\Adobe InDesign CS6 Server x64>InDesignServer

      05/17/12 12:15:39 ERROR [server] Adobe InDesign Server is not properly licensed

      and will now quit.

       

       

       

      Thanks in advanced

        • 1. Re: InDesign Server Trial not Licensing
          bejenbe Level 1

          I had trouble - the instructions send you down some confusing paths - but I got it working eventually. The "Installation Instructions.pdf" file indicates you need to activate the trial with Adobe Provisioning Toolkit Enterprise Edition (APTEE), but sends you to a link that says nothing about APTEE. It turns out you can find APTEE in a download called Adobe Application Manager Enterprise (AAME), which doesn't say much about APTEE, but does install APTEE in "C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\Enterprise\utilities\APTEE\CS6". You don't actually need to create a distribution package of the product installer with the UI of the installed AAME software as you might be led to believe; in the folder above is a command line tool, for which the "indesign-server-cs6-release-notes.pdf" file provides incorrect command line information regarding how to activate the 90 day trial (spurious spaces at line breaks and in command line options that are supposed to be "--" not "- -"). The actual correct command line I used successfully to activate the trial was "adobe_prtk --tool=StartTrial --leid=InDesignServer-CS6-Win-GM" .

           

          It really shouldn't have taken that much figuring out (especially since the InDesign Server CS6 installer itself has a UI which suggests you can just choose an option for trial mode). You can only get on the right track by reading and then ignoring the instructions, and searching around for the right download on the Adobe site.

           

          Glenn

          • 2. Re: InDesign Server Trial not Licensing
            onecom Digital Level 1

            Hi

             

            Thank you, this was very helpful. We were able to resolve the issue very quickly.

            • 3. Re: InDesign Server Trial not Licensing
              vinaypuria Level 1

              Please let me know the details solution .I am getting the same issue.

              ERROR [server] Adobe InDesign Server is not properly licensed

              and will now quit.

               

              But I do not see any folder as Enterprise in "C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp".

              Please help with step by step solution.

               

              Thanks

              Vinay


              • 4. Re: InDesign Server Trial not Licensing
                bejenbe Level 1

                Don't know what to tell you. When I downloaded AAME, as detailed in my previous steps, that folder was present. Did you download something other than AAME?

                • 5. Re: InDesign Server Trial not Licensing
                  bejenbe Level 1

                  Confirmed that on a different machine the AAME setup creates the AAPTEE binary you need. Not sure why your experience has differed.

                   

                  Incidentally, if you have serial number, and for some reason your installation gets messed up and the server fails with an error about authorization (as happened to me recently for no obvious reason), you can re-set up licensing with the AAPTEE tool with syntax like this:

                   

                  adobe_prtk --tool=Serialize --leid=InDesignServer-CS6-Win-GM --serial=9999-9999-9999-9999-9999-9999 --adobeid=joesixpack@beer.com

                   

                  Obviously the serial number and email address are fictional - use your own.

                   

                  Glenn

                  • 6. Re: InDesign Server Trial not Licensing
                    mitchcaroza Level 1

                    I had the same problem using Mac OS X.  The solution was mostly the same.

                    1. Install Adobe Application Manager Enterprise

                    2. cd /Applications/Adobe\ Application\ Manager/Enterprise/utilities/APTEE/CS6

                    3. ./adobe_prtk --tool=StartTrial --leid=InDesignServer-CS6-Mac-GM

                    • 7. Re: InDesign Server Trial not Licensing
                      RWGdba Level 1

                      Thank you!  How you managed to figure this out I do not know, but thanks for sharing the solution. 

                      • 8. Re: InDesign Server Trial not Licensing
                        fivan Level 1

                        Even after tryal licensing with APTEE, InDesign tell me the same error message.

                        Someone knows why?

                         

                        Ivan

                        • 9. Re: InDesign Server Trial not Licensing
                          jmlg12 Level 1

                          Hi,

                           

                          As Fivan, even after licensing as trial, I get the same error about a problem in the "license" and a server that is being stopping.

                           

                          Any help?

                          • 10. Re: InDesign Server Trial not Licensing
                            jmlg12 Level 1

                            try this

                             

                            adobe_prtk --tool=StartTrial --leid="V7{}InDesignServer-10-Win-GM"

                             

                            it works with the actual version downloadable