2 Replies Latest reply on May 17, 2012 11:37 PM by brycelloyd15

    After Effects Soun Memory (26::392)

    brycelloyd15

      I have a user who is getting the following error whilst using After Effects 5.5

      "After effects error. could not allocate sound memory. (26::392)

       


      The error only occurs after a 5gb video file is imported into the project and only when the time line is changed to 1hr.  When the error occurs it can not be cleared or cancelled and have to close out AE. If the project is left on a short time line the error does not occur ?

       

      Any ideas ? Is this directly related to memory ?

       

       

      The machine is a Windows 7, HP Z800 Workstation

       

      Thanks