2 Replies Latest reply on Jul 19, 2012 11:48 AM by Todd_Kopriva

    "capable video play module" error

    qrupdjzb

      premiere pro won't start, having an error that it can not find the video play module, and this seems to be the answer

       

      ""

      I was able to resolve this problem on a laptop. In the AMD control panel, the main GPU selected was the Intel integrated video card that come with the processor instead of the more powerfull AMD video card.

       

      So, for those of you out there that have an Intel processor with the integrated GPU, make sure adobe premiere isn't using the Intel GPU to launch.    ""

       

      but exactly how does one do this?