2 Replies Latest reply: May 18, 2012 5:38 PM by NBittinger

Error #2046?

NBittinger May 18, 2012 2:01 PM

When I attempt to login at formscentral.acrobat.com, the login form successfully submits and begins launching the application. However, it then just presents a screen with the message "Error #2046" at the bottom. I am on a Mac and have tried this in Safari, Firefox, and Chrome - all have the same result.

What does this error mean?

1. Re: Error #2046?

Todd Rein May 18, 2012 4:03 PM (in response to NBittinger)

Hi,

It means a component necessary to FormsCentral didn't download. Can you try the following:
     - Clear your browser cache
     - Go to this URL http://www.macromedia.com/support/documentation/en/flashplayer/help/settings_manager03.htm l
     - Uncheck "Store common Flash components to reduce download times.". Click confirm.
     - Check it back on. If it exists, this will delete cached copy of the component that FormsCentral needs, and force it to download again.
     - Try to sign in.

Let me know what happens after you try that.

Thanks,
Todd
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2. Re: Error #2046?

NBittinger May 18, 2012 5:38 PM (in response to Todd Rein)

Thanks Todd! That worked perfectly.
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