1 Reply Latest reply on May 20, 2012 12:04 AM by Mylenium

    Adobe After Effects CS3 won't install

    qgabara1

      I have windows XP, and I used to have my version of Adobe After Effects CS3 installed. Then I uninstalled it because it kept crashing, but I forgot to deactivate it before I uninstalled it. Now every time I've tried reinstalling it, the installation goes completely fine until the last step, when it says:

       

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      Summary:

      Successfully installed: 3 component(s):

      Adobe After Effects CS3 Template Projects and Footage

      Adobe After Effects CS3 Third Party Content

      Shared Components

       

      Errors: 2 component(s):

      Adobe After Effects CS3

           Component install failed

      Shared components

           component install failed

       

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      I don't know how to fix this! I've tried multiple times at reinstalling it but each time without success. I've also ran the installation as administrator, and I've restarted my computer. Does anyone know how to fix this? Thanks a lot!

        • 1. Re: Adobe After Effects CS3 won't install
          Mylenium Most Valuable Participant

          Did you correctly uninstall the software? Are there other Adobe programs on the system? Sounds like there are other, newer versions that throw off the install. You need to uninstall those and reinstall them after you have installed CS3. Also simply delete the caps.db in C:\Program Files\Common Fiels\Adobe\caps. And for further diagnosis it might help to have a look at the install logs.

           

          Mylenium