4 Replies Latest reply on May 20, 2012 1:23 PM by vidmist

    After Effects CS6 locks up when trying to use Preferences sub-menu

    vidmist

      I have an issue with AE "freezing" or locking-up when trying to use any of the sub-menu items under preferences. I have to shut down with task manager to regain control. I have a wintel PC with 8 gig of RAM and 2 TB of disk and a quad-core, don't think any of those are an issue. AE is the only problem child in this entire suite. Any help/guidance is deeply appreciated. Thank you in advance for your time and effort.

       

      Sincerely,

       

      Vidmist