4 Replies Latest reply on May 22, 2012 11:05 AM by Amiguito123

    WTF is Error Code: U44M1I0?

    Amiguito123

      I just downloaded and installed the latest automatic update that came from Adobe, something to do with Extension Manager, and I received Error Code: U44M1I0. Does anyone know what the feck this is?

        • 1. Re: WTF is Error Code: U44M1I0?
          Jeff A Wright Adobe Employee

          Moving this discussion to the Extension Manager forum.

          • 2. Re: WTF is Error Code: U44M1I0?
            Carl Sun Level 4

            You can download the updater installer from http://www.adobe.com/downloads/updates/ then run it manually to update Extension Manager.

            • 3. Re: WTF is Error Code: U44M1I0?
              Carl Sun Level 4

              Please follow these steps to generate a log file so that we can tell the root cause.

               

              On Windows:

              1. Open Command Prompt window.

              2. Run command: cd %temp%

              3. Run command: echo > ribs3debug

              4. After that a new file named "ribs3debug" should be created in temp folder.

              5. Update Extension Manager CS6, via Adobe Application Manager or running updater installer manually.

              6. The log file "C:\Program Files (x86)\Common Files\Adobe\Installers\Adobe Extension Manager CS6 6.0.1 05-22-2012.log.gz" will be created.

               

              On Mac:

              1. Open a Terminal window.

              2. Run command: cd /tmp

              3. Run command: touch ribs3debug

              4. After that a new file named "ribs3debug" should be created in /tmp folder.

              5. Update Extension Manager CS6, via Adobe Application Manager or running updater installer manually.

              6. The new log file "/Library/Logs/Adobe/Installers/Adobe Extension Manager CS6 6.0.1 05-22-2012.log.gz" will be created.

               

              If you can upload attachment in this forum, upload this file. Otherwise, unzip this file, you will get "Adobe Extension Manager CS6 6.0.1 05-22-2012.log". Open the log file with text editor, then paste the content to the forum.

              1 person found this helpful
              • 4. Re: WTF is Error Code: U44M1I0?
                Amiguito123 Level 1

                Thank you for the reply. I have already downloaded the update again and this time it installed without giving me any errors. And thank you for all your help.