1 Reply Latest reply on May 22, 2012 6:07 PM by Frustrated in AZ

    e-Reader authorization

    raj pandya

      When I try to authorize my e-Reader (Kobo) for ADE, I keep getting the error message that I have activated too many devices. We only have two Kobos one of which has already been authorized/activated for ADE. I belive the only way to get around the problem is for Adobe to reset my ADE license. Can some one pl help. Thanks

        • 1. Re: e-Reader authorization
          Frustrated in AZ Level 4

          Adobe's technical support function is the only group that can reset your

          authorizations.  You'll have to get in touch with them, either by chat or

          phone.  Many of those techs will tell you that they don't support ADE

          because it's a free program.  Be persistent!

           

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