2 Replies Latest reply: May 23, 2012 12:12 PM by Sharath Holla RSS

    Can't get passed this install problem - Please help Adobe.

    Mark Toia ZOOM

      I've downloaded the TRIAL version of PRODUCTION PREMIUM CS6. Once running / installed and tested it I will purchase it.

      But cannot get past this ERROR problem.


      Here is my install ERROR log ADOBE..  Please help.




      Exit Code: 6

      Please see specific errors and warnings below for troubleshooting. For example,  ERROR: DF027, DW063 ...


      -------------------------------------- Summary --------------------------------------

      - 0 fatal error(s), 4 error(s), 0 warning(s)


      ----------- Payload: {9124DF4E-617D-486B-A970-8FA632244F24} Adobe Photoshop CS6 Core -----------

      ERROR: DF027: Unable to copy file from "/private/tmp/.tempdir6Qpuljrb/Assets1/Application/Adobe Photoshop CS6.app/Contents/Resources/PS_LevelsIcon.icns" to "/Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/Contents/Resources/PS_LevelsIcon.icns" (Seq 1205)

      ERROR: DW063: Command ARKCopyFileCommand failed.(Seq 1205)


      ERROR: DW050: The following payload errors were found during install:

      ERROR: DW050:  - Adobe Photoshop CS6 English Language Pack_AdobePhotoshop13-en_US: Install failed

      ERROR: DW050:  - Adobe Photoshop CS6 Core: Failed due to Language Pack installation failure