I have tried to perform a off-line activation of CS6 without success. The product installs on the off-line target using the serial number retrieved from the licsensing website. I then log on to the off-line activation site using my Adobe ID. The form returns invalid code and serial number upon submission. I was told by support that the end-user ID must be used to activate. Its not practical for the account end-user (who is simple one of my organisation's purchasing agents) to perform the activation. If this is true how can the end user be changed?