0 Replies Latest reply on May 24, 2012 10:39 PM by Frobenius5x

    Indesign Server crashes unexpected

    Frobenius5x

      Hello forum,

       

      in the last weeks we have a big problem with InDesignServer CS3 (Ver 5.0.5.697). From time to time one of the running instances crashes with a weird error message in the windows event log. It consists of the following three entries:

       

      1. Message: [Server] D [8764] [20082]  (8764 is the process id, 20082 the port. But what does the D tell me)

       

      2. Message: [Server] Adobe InDesign wird beendet. Es wurde ein schwerwiegender Fehler festgestellt. Starten Sie InDesign erneut, um InDesign-Dokumente wiederherzustellen, die nicht gespeichert wurden. [8764] [20082]

      (German version, it says, that InDesign will be closed because of a fatal error.

       

      3. Message: Fehlerhafte Anwendung InDesignServer.exe, Version 5.0.5.697, Zeitstempel 0x49a4cf58, fehlerhaftes Modul Public.dll, Version 5.0.5.697, Zeitstempel 0x49a4ce0b, Ausnahmecode 0xc0000005, Fehleroffset 0x0002e1fa, Prozess-ID 0x223c, Anwendungsstartzeit 01cd34df392c8230.

       

      We have no clue, what this is all about. The instances recover by themselfes after a while, but some of the jobs which are send to it throw errors. The Scripts we sent to the instance right before the crash runs without a problem after the restart.

      Can anyone help?

       

      greets

      Michael