1 Reply Latest reply on May 29, 2012 7:41 AM by Ignacio Barrientos

Why does it crash during initial launch on my Asus Transformer Prime?

Bobey10 May 26, 2012 6:22 AM

It's been about a month since I last used PS Touch. I launched it and everything seemed okay. It shows the launch screen, but eventually just takes me back to the home screen. It doesn't show the typical force close window where you can wait, close it, or report it. I tried uninstalling and reinstalling, but nothing changed.

1. Re: Why does it crash during initial launch on my Asus Transformer Prime?

Ignacio Barrientos May 29, 2012 7:41 AM (in response to Bobey10)
Hi,

I'm sorry to hear that you are running into this. We've seen that there seems to be a somewhat higher representation of users
running into this on the Transformer devices.

In order to be able to help you it would be good to know:

since when this occurs?
if you are familiar with adb or have a terminal application/logcat on your device

thanks,
Ignacio
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