4 Replies Latest reply on May 27, 2012 8:59 PM by JJMack

    Importing a AVI to edit


      So I've installed the trial and PS6 stops working when I try to import video frames to layers. The file is AVI and its about 5mb in size. Maybe there are some settings I can look at? I'm searching the forums looking for a solution and apologize if this has been asked before as I haven't found it yet. Thanks!



      AMD X2 220 dual-core

      3gb mem

      64 bit win7 Hp

      onboard Nvidea GF 6150SE - updated drivers


      This is the error:

      Problem signature:


      Problem Event Name: APPCRASH

      Application Name: Photoshop.exe

      Application Version:

      Application Timestamp: 4f61c045

      Fault Module Name: nvoglv64.DLL

      Fault Module Version:

      Fault Module Timestamp: 4fb2042c

      Exception Code: c0000005

      Exception Offset: 0000000000955871

      OS Version: 6.1.7601.

      Locale ID: 1033

      Additional Information 1: a4a6

      Additional Information 2: a4a6c245c28e97019f2a6663fc89ff5f

      Additional Information 3: c224

      Additional Information 4: c2247dc839c15a31101625c5e4682dde

        • 1. Re: Importing a AVI to edit
          JJMack Most Valuable Participant

          First is CS6 wotking with you video driver http://helpx.adobe.com/photoshop/kb/photoshop-cs6-gpu-faq.html#tested_cards the tested card I seefrom nVidia are GeForce 8000, 9000, 100, 200, 300, 400, 500 series and Quadro 400, 600, 2000, 4000 (Mac & Win), CX, 5000, 6000


          Also Import Video to frames is limited to 500 frames.  If all you want to do is to get some frames and you don't know which ones CS6 now has limited Video editing support you can now open video files in CS6 and scrub the video set in and out point pointsat, split the video. Render the frams you want to make a frame animation for and import that video to frames.  You can also copy frames to the clipboart or a new document or to an open document.

          • 2. Re: Importing a AVI to edit
            fishnmore Level 1

            yeah the video is only about 12 secs. in length so its under the 500 mark. I did notice however I cannot open anything in PS so im thinking its a video card issue. I will push forward to find a way. Thanks for the reply!

            • 3. Re: Importing a AVI to edit
              fishnmore Level 1

              Absolutely was the video card. Luckily I had a ATI 6000 series installed in the wife's new pc that I pulled out and put into mine. The Nvidea on the board isn't that old and I wish that adobe would have covered alot more versions on those. Thanks for pointing me in that direction...

              • 4. Re: Importing a AVI to edit
                JJMack Most Valuable Participant

                Video seem to require OpenGL and 64bit CS6 for my windows XP 32 bit laptop with an old ATI video chips set hangs with video import and rendering.  OpenGL is not an option on my laptop and on  64bit system I think CS6 32Bit version also failed where the 64bit exe worked. Have a lot of problems with CS6,