6 Replies Latest reply on May 27, 2012 5:39 AM by Peter Spier

    When trying to copy something into InDesign it crashes and gives error faulting MSVCR90.dll ?

    hikmatune

      I am IT support person for one of our clients and they are complaining about InDesign crashing every time they try to copy text from Ms Office or Open Office. I checked the event logs I found the following error is thrown many times:

       

       

      Faulting application name: InDesign.exe, version: 7.0.4.553, time stamp: 0x4d890440

      Faulting module name: MSVCR90.dll, version: 9.0.30729.4940, time stamp: 0x4ca2ef57

      Exception code: 0xc0000005

      Fault offset: 0x0003b36a

      Faulting process id: 0x9a8

      Faulting application start time: 0x01cd36dcfcee3866

      Faulting application path: C:\Program Files (x86)\Adobe\Adobe InDesign CS5\InDesign.exe

      Faulting module path: C:\Windows\WinSxS\x86_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.4940_none_50916076bcb9a742\MSVCR90.dll

      Report Id: 482cfdbe-a2d0-11e1-8bdb-bcaec5e1a2cd

       

      Would appreciate any help you could provide.