Hello,
I just received the upgrade to PS CS6 for Mac. I currently have PS CS3.
I tried installing, but the installer aborts about 2% into the installation process. when I click on the error description I get this:
Exit Code: 22 Please see specific errors and warnings below for troubleshooting. For example, ERROR: DW041 ...
-------------------------------------- Summary --------------------------------------
- 1 fatal error(s), 0 error(s), 0 warning(s)
FATAL: DW041: INSTALLDIR cannot be the root path -------------------------------------------------------------------------------------
I tried the following, reboot after each process and tried to install each time:
1. checked the HDD to make sure there's no issue with the drive
2. repaired permissions
3. checked for space: there is 45G free space on /Application
4. uninstall PS CS3 (kept the preference file)
5. boot into Safe Boot mode
6. install from two different admin accounts
all comes back with the above error.
do I have a bad disk, or is there something else I should try? the error code almost sounds like it's trying to install in / and not in /Applications or something (install program not setting the INSTALLDIR variable correctly...?)
any help is much appreciated.
machine info: MacPro 10.6.8 with all the updates