4 Replies Latest reply on May 29, 2012 6:16 PM by Chris Cox

    corrupt psd file random layer appears banded horizontally

    Goosebump IT

      iMac 27"

       

      os 10.7.4

      Extensis Suitcase Fusion

      Adobe Creative Suite 5.5

       

      On randon saves and converts within Adobe Illustrator, layers comprising photoshop files appear to have corrupted, and display with horizontal banding

       

       

      Screen Shot 2012-05-28 at 14.41.27 (of three_bowls_new.psd).png

      have you seen anything like this before? - any suggestions appreciated.

       

      We've been in contact with Apple support who have replaced the Motherboard, Graphics Card, Hard Drive and Power supply - the issue is still occurring

       

      I've swapped out the bluetooth Keyboard & Mouse in favor of a USB and disabled Wifi & Bluetooth  to exclude other hardware issues

       

       

      Processor  3.1 GHz Intel Core i5

      Memory  4 GB 1333 MHz DDR3

      Graphics  AMD Radeon HD 6970M 1024 MB

      Software  Mac OS X Lion 10.7.4 (11E53)

       

      Adobe Photoshop CS5:

       

        Version:          12.1

        Last Modified:          24/05/2012 16:38

        Kind:          Intel

        64-Bit (Intel):          Yes

        App Store:          No

        Get Info String:          12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch]) © 1990-2011 Adobe Systems Incorporated

        Location:          /Applications/Adobe Photoshop CS5.1/Adobe Photoshop CS5.1.app