3 Replies Latest reply on May 29, 2012 1:26 AM by Eugene Tyson

    Exported jpegs unable to open on some TVs: need to pen in MS Paint and then save again!!! (Noooooo!!

    Equilibrium Design

      I export jpegs from InDesign to be displayed on flat screen TVs for a client. On some TV models they are unable to load the jpegs and the only work around is to open them in MS Paint (I am on a Mac so boo!) and save as a jpeg again.

       

      Can someone please advise what the problem is and how I can fix this, rather than having the client use MS Paint to fix?

       

      Many Thanks.