Hello. I purchased InDesign CS6 and installed it on two laptops. When I log into Adobe.com it says that my serial number has been activated, however on both laptops, the Deactivate button is grey (unavailable) and I'm still asked whether I would like to continue my Trial. When I try to Licence This Software, and enter the serial number it says 'Serial Number you provided is valid, but a qualifying product could not be found on this computer". Please help!