0 Replies Latest reply on May 30, 2012 2:13 AM by Frizmandouk

    CS6 startup - Unknown Exception

    Frizmandouk

      Hi guys, This is a repost from a thread on Creative Cow (full thread here - http://forums.creativecow.net/readpost/2/1019179 )

       

      I'm having a spot of bother when loading up CS6. When it tries to boot the resources it comes up with 'Unknown Exception'.

      Screen shot 2012-05-29 at 10.10.59.png

       

      Once you select ok it continues to boot and the program launches - seemingly without issues. It's just annoying, and I'd like to get to the bottom of it.

       

      It is a totally new install so I don't have any 3rd party plugins or codecs (although I do have previous Ae versions CS5/5.5 and associated plugins there). I've tried trashing the preferences (manually and with CMD+OPTION+SHIFT) as well as reinstalling. I've also updated to the latest release. I know this has happened to a few different people, I was wondering whether anyone had found a good solution?

       

      Thanks for your help guys!

      Sam

       

      iMac 3.4ghz i7

      16GB Ram

      OSX 10.6.8

      CS6 11.0.1

      AMD Radeon HD 6970M