8 Replies Latest reply: May 31, 2012 6:45 AM by JZuck RSS

    Encore CS6 Freezes in Preview Mode when using Remote Control buttons

    JZuck Community Member

      This appears to be one of many issues with ECS6 and I've seen them all from the library problem on out. I authored a DVD in ECS6 (with latest updates as of an hour ago) and all went without error. I discovered two things:

       

      1. Music was missing from the main menu video, but was there in the submenu video and there in preview.

      2. Remote could not navigate buttons on submenu.

       

      This led me to use the "remote control" buttons instead of the mouse to try and debug this and this is rather consistently crashing Encore. So not only have I not resolved the music or button navigation problem in my finished DVD but I've discovered a rather repeatable crash.

       

      Anyone seen this? The buttons I chose have bounding boxes which are crazy big relative to the visible area of the button and I can't make them smaller. As a result they overlap (but don't turn red). didn't know if that was part of the remote navigation issue.

       

      I'm using:

       

      1. ECS6 (with latest patches)

      2. Resource library from ECS5.1 because the forums seem to indicate that the library issue is not resolved.

       

      Hard to believe the resource files would make a difference but there it is.