Welcome to the forum!
BTW this forum is for Premiere Pro and Production Premium. Can you try to ring Adobe for this issue.
I do apoligize for posting in the wrong forum.
I have reposted in the right forum now, Im trying to hold off with a phone call to Adobe as I dont have 2 hours to spare just right now.
Well, even in the correct forum, these forums are provided BY Adobe... but only for users to help each other
While I do have some links saved from previous discussions (below) only Adobe will really be able to help
Various products... but maybe one of the links will help
License not working for any CS3 product http://kb2.adobe.com/cps/405/kb405970.html
or Activation Error http://kb2.adobe.com/cps/855/cpsid_85519.html
or Configuration Error http://kb2.adobe.com/cps/827/cpsid_82744.html
Thanks very much John.
The information you have provided me with is very usefull.