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I am having problems applying updates

Explorer ,
May 31, 2012 May 31, 2012

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Great, my latest issue - I cant apply updates - it fails during installation and says update not applicable.

This is just getting worse

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Creative Cloud

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Adobe Employee ,
May 31, 2012 May 31, 2012

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Branched this to a new discussion thread.  Which products are you having problems updating?  Do you receive any specific error messages?  Which operating system are you using?

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Explorer ,
Jun 01, 2012 Jun 01, 2012

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The updates are:

Adobe Dreamweaver CS6 (Adobe CSXS InfrastructureCS6)

Adobe Extension Manager

Adobe Illustrator CS6 64bit (Adobe CSXS InfrastructureCS6 & Touch App Plugin Update)

Photoshop Camera Raw 7.1

Download completes ok then get this error:

Update Failed

Updates could not be applied

The error log says:

Adobe Extension Manager CS6 Update

Update is not applicable. Error Code: U44M1P28


Touch App Plugin Update

Update is not applicable. Error Code: U44M1P28


Adobe CSXS InfrastructureCS6

Update is not applicable. Error Code: U44M1P28


Photoshop Camera Raw 7.1

Update is not applicable. Error Code: U44M1P28

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Adobe Employee ,
Jun 01, 2012 Jun 01, 2012

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DYyManic75 if you attempt to install the updates manually from our product update section are they applied successfully?  http://www.adobe.com/downloads/updates/

You may also want to begin with updating the Adobe Application Manager if you do not already have 6.1.73.0 installed.

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New Here ,
Aug 07, 2012 Aug 07, 2012

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Where is the "Adobe Application Manager" and how do you check and update it?

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Adobe Employee ,
Aug 07, 2012 Aug 07, 2012

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Midnight that will be depending on which operating system are you using?  Also if it is a Windows operating system are you using 32-bit or 64-bit?  You may also want to consider creating a new thread if you are not experiencing the same difficulties which DyManic75 posted.

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