After finding the missing library files I cannot find any help files (F1) . I get "failed to to launch help client" message. (Encore)
Same for all Production Premium programs. I will also get a message saying not connected to the internet (Photoshop) when I click on Photoshop online help but a bit further down the page I click on Photoshop online it does work normally.
Any ideas would be gratefully received.
You pay all this money for a load of new problems.