0 Replies Latest reply: Jun 1, 2012 2:00 PM by bootsuk RSS

    Missing help files

    bootsuk Community Member

      After finding the missing library files I cannot find any help files (F1) .   I get "failed to to launch help client" message.  (Encore)

       

      Same for all Production Premium programs.  I will also get a message saying not connected to the internet (Photoshop) when I click on Photoshop online help but a bit further down the page I click on Photoshop online it does work normally.

       

      Any ideas would be gratefully received.

       

      You pay all this money for a load of new problems.