3 Replies Latest reply on Jun 3, 2012 5:09 PM by Captiv8r

    Rh9 link works in preview not in generated version

    Bruce. Level 1

      Issue: I have topic with link to an MS-Excel file. When I perform an item view, the link action behaves correctly, displaying the File Download dialog box. When I generate the layout (WebHelp), the link's action doesn't respond.

       

      Notes:

      • The file appears in both c:\appname\!SSL!\WebHelp\rules_summary_1.xls and c:\appname\Rules_Summary_1.xls

           (unsure if case of filenames matters)

       

      • I created a test topic and got the same behavior

       

      Any ideas?

       

      Thank you,

      -bruce.