3 Replies Latest reply on Dec 20, 2012 10:48 AM by FelixDR

    Install New Software... not working

    winner73896545

      When I click  Help > Install New Software....  Nothing happens. I even uninstalled ColdFusion Builder 2 and reinstalled it. The first time I installed it with as un administrator. Then ColdFusion Builder would say to run as Administrator. I did but still no install update wizard. Then I reinstalled as Administrator and and still nothing. Anyone have this issue?

        • 1. Re: Install New Software... not working
          konatala Level 1

          Can you please let us know on which OS did you faced this issue. Also mention the mode of installation you tried (Standalone or plug-in) ?

          • 2. Re: Install New Software... not working
            FelixDR

            Also having this problem, 'Help > Install New Software...' and 'Help > Check for Updates' don't open the wizard.

             

            Platform:

            Windows 7 64bit

            Service Pack 1

             

            ColdFusion Builder 2.0.1

            Build: 282422

             

            Installed plugins:

            Subclipse

             

            One note that may be related:

            From the 'Help > Product Details' About  page, I've tried the 'Installation Details' button, and that throws an error 'Fetching children of _SELF_'.  Error details:

            An internal error occurred during: "Fetching children of _SELF_".

            Registry Directory not available: P:\cfc\p2\org.eclipse.equinox.p2.engine\profileRegistry.

             

            Any help with this would be appreciated.

            • 3. Re: Install New Software... not working
              FelixDR Level 1

              Updating this post.

               

              Opened up the Eror Log - 'Window > Show View > Error Log'

               

              Clicked on 'Help > Install New Software'

               

              Error log is reporting:

               

              Message:

              eclipse.buildId=unknown

              java.version=1.6.0_29

              java.vendor=Sun Microsystems Inc.

              BootLoader constants: OS=win32, ARCH=x86, WS=win32, NL=en_US

              Command-line arguments:  -os win32 -ws win32 -arch x86 -clean

               

              Error

              Thu Dec 20 13:46:30 EST 2012

              Unhandled event loop exception

               

              java.lang.IllegalStateException: Registry Directory not available: P:\cfc\p2\org.eclipse.equinox.p2.engine\profileRegistry.

                  at org.eclipse.equinox.internal.p2.engine.SimpleProfileRegistry.restore(SimpleProfileRegistr y.java:419)

                  at org.eclipse.equinox.internal.p2.engine.SimpleProfileRegistry.getProfileMap(SimpleProfileR egistry.java:277)

                  at org.eclipse.equinox.internal.p2.engine.SimpleProfileRegistry.internalGetProfile(SimplePro fileRegistry.java:238)

                  at org.eclipse.equinox.internal.p2.engine.SimpleProfileRegistry.getProfile(SimpleProfileRegi stry.java:168)

                  at org.eclipse.equinox.internal.p2.ui.sdk.PreloadingRepositoryHandler.execute(PreloadingRepo sitoryHandler.java:57)

                  at org.eclipse.ui.internal.handlers.HandlerProxy.execute(HandlerProxy.java:293)

                  at org.eclipse.core.commands.Command.executeWithChecks(Command.java:476)

                  at com.adobe.ide.coldfusion.rcp.intro.IDEInstallNewSoftwareHandler.execute(Unknown Source)

                  at org.eclipse.ui.internal.handlers.HandlerProxy.execute(HandlerProxy.java:293)

                  at org.eclipse.core.commands.Command.executeWithChecks(Command.java:476)

                  at org.eclipse.core.commands.ParameterizedCommand.executeWithChecks(ParameterizedCommand.jav a:508)

                  at org.eclipse.ui.internal.handlers.HandlerService.executeCommand(HandlerService.java:169)

                  at org.eclipse.ui.internal.handlers.SlaveHandlerService.executeCommand(SlaveHandlerService.j ava:241)

                  at org.eclipse.ui.menus.CommandContributionItem.handleWidgetSelection(CommandContributionIte m.java:829)

                  at org.eclipse.ui.menus.CommandContributionItem.access$19(CommandContributionItem.java:815)

                  at org.eclipse.ui.menus.CommandContributionItem$5.handleEvent(CommandContributionItem.java:8 05)

                  at org.eclipse.swt.widgets.EventTable.sendEvent(EventTable.java:84)

                  at org.eclipse.swt.widgets.Widget.sendEvent(Widget.java:1053)

                  at org.eclipse.swt.widgets.Display.runDeferredEvents(Display.java:4165)

                  at org.eclipse.swt.widgets.Display.readAndDispatch(Display.java:3754)

                  at org.eclipse.ui.internal.Workbench.runEventLoop(Workbench.java:2701)

                  at org.eclipse.ui.internal.Workbench.runUI(Workbench.java:2665)

                  at org.eclipse.ui.internal.Workbench.access$4(Workbench.java:2499)

                  at org.eclipse.ui.internal.Workbench$7.run(Workbench.java:679)

                  at org.eclipse.core.databinding.observable.Realm.runWithDefault(Realm.java:332)

                  at org.eclipse.ui.internal.Workbench.createAndRunWorkbench(Workbench.java:668)

                  at org.eclipse.ui.PlatformUI.createAndRunWorkbench(PlatformUI.java:149)

                  at com.adobe.ide.coldfusion.rcp.intro.Application.start(Unknown Source)

                  at org.eclipse.equinox.internal.app.EclipseAppHandle.run(EclipseAppHandle.java:196)

                  at org.eclipse.core.runtime.internal.adaptor.EclipseAppLauncher.runApplication(EclipseAppLau ncher.java:110)

                  at org.eclipse.core.runtime.internal.adaptor.EclipseAppLauncher.start(EclipseAppLauncher.jav a:79)

                  at org.eclipse.core.runtime.adaptor.EclipseStarter.run(EclipseStarter.java:344)

                  at org.eclipse.core.runtime.adaptor.EclipseStarter.run(EclipseStarter.java:179)

                  at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)

                  at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)

                  at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)

                  at java.lang.reflect.Method.invoke(Method.java:597)

                  at org.eclipse.equinox.launcher.Main.invokeFramework(Main.java:622)

                  at org.eclipse.equinox.launcher.Main.basicRun(Main.java:577)

                  at org.eclipse.equinox.launcher.Main.run(Main.java:1410)

               

              Plug-in:

              org.eclipse.ui

               

              Has anyone run into this before - or have any ideas?

               

              Thanks.