3 Replies Latest reply on Dec 20, 2012 10:48 AM by FelixDR

    Install New Software... not working

    winner73896545

      When I click  Help > Install New Software....  Nothing happens. I even uninstalled ColdFusion Builder 2 and reinstalled it. The first time I installed it with as un administrator. Then ColdFusion Builder would say to run as Administrator. I did but still no install update wizard. Then I reinstalled as Administrator and and still nothing. Anyone have this issue?

        • 1. Re: Install New Software... not working
          konatala

          Can you please let us know on which OS did you faced this issue. Also mention the mode of installation you tried (Standalone or plug-in) ?

          • 2. Re: Install New Software... not working
            FelixDR

            Also having this problem, 'Help > Install New Software...' and 'Help > Check for Updates' don't open the wizard.

             

            Platform:

            Windows 7 64bit

            Service Pack 1

             

            ColdFusion Builder 2.0.1

            Build: 282422

             

            Installed plugins:

            Subclipse

             

            One note that may be related:

            From the 'Help > Product Details' About  page, I've tried the 'Installation Details' button, and that throws an error 'Fetching children of _SELF_'.  Error details:

            An internal error occurred during: "Fetching children of _SELF_".

            Registry Directory not available: P:\cfc\p2\org.eclipse.equinox.p2.engine\profileRegistry.

             

            Any help with this would be appreciated.

            • 3. Re: Install New Software... not working
              FelixDR Level 1

              Updating this post.

               

              Opened up the Eror Log - 'Window > Show View > Error Log'

               

              Clicked on 'Help > Install New Software'

               

              Error log is reporting:

               

              Message:

              eclipse.buildId=unknown

              java.version=1.6.0_29

              java.vendor=Sun Microsystems Inc.

              BootLoader constants: OS=win32, ARCH=x86, WS=win32, NL=en_US

              Command-line arguments:  -os win32 -ws win32 -arch x86 -clean

               

              Error

              Thu Dec 20 13:46:30 EST 2012

              Unhandled event loop exception

               

              java.lang.IllegalStateException: Registry Directory not available: P:\cfc\p2\org.eclipse.equinox.p2.engine\profileRegistry.

                  at org.eclipse.equinox.internal.p2.engine.SimpleProfileRegistry.restore(SimpleProfileRegistr y.java:419)

                  at org.eclipse.equinox.internal.p2.engine.SimpleProfileRegistry.getProfileMap(SimpleProfileR egistry.java:277)

                  at org.eclipse.equinox.internal.p2.engine.SimpleProfileRegistry.internalGetProfile(SimplePro fileRegistry.java:238)

                  at org.eclipse.equinox.internal.p2.engine.SimpleProfileRegistry.getProfile(SimpleProfileRegi stry.java:168)

                  at org.eclipse.equinox.internal.p2.ui.sdk.PreloadingRepositoryHandler.execute(PreloadingRepo sitoryHandler.java:57)

                  at org.eclipse.ui.internal.handlers.HandlerProxy.execute(HandlerProxy.java:293)

                  at org.eclipse.core.commands.Command.executeWithChecks(Command.java:476)

                  at com.adobe.ide.coldfusion.rcp.intro.IDEInstallNewSoftwareHandler.execute(Unknown Source)

                  at org.eclipse.ui.internal.handlers.HandlerProxy.execute(HandlerProxy.java:293)

                  at org.eclipse.core.commands.Command.executeWithChecks(Command.java:476)

                  at org.eclipse.core.commands.ParameterizedCommand.executeWithChecks(ParameterizedCommand.jav a:508)

                  at org.eclipse.ui.internal.handlers.HandlerService.executeCommand(HandlerService.java:169)

                  at org.eclipse.ui.internal.handlers.SlaveHandlerService.executeCommand(SlaveHandlerService.j ava:241)

                  at org.eclipse.ui.menus.CommandContributionItem.handleWidgetSelection(CommandContributionIte m.java:829)

                  at org.eclipse.ui.menus.CommandContributionItem.access$19(CommandContributionItem.java:815)

                  at org.eclipse.ui.menus.CommandContributionItem$5.handleEvent(CommandContributionItem.java:8 05)

                  at org.eclipse.swt.widgets.EventTable.sendEvent(EventTable.java:84)

                  at org.eclipse.swt.widgets.Widget.sendEvent(Widget.java:1053)

                  at org.eclipse.swt.widgets.Display.runDeferredEvents(Display.java:4165)

                  at org.eclipse.swt.widgets.Display.readAndDispatch(Display.java:3754)

                  at org.eclipse.ui.internal.Workbench.runEventLoop(Workbench.java:2701)

                  at org.eclipse.ui.internal.Workbench.runUI(Workbench.java:2665)

                  at org.eclipse.ui.internal.Workbench.access$4(Workbench.java:2499)

                  at org.eclipse.ui.internal.Workbench$7.run(Workbench.java:679)

                  at org.eclipse.core.databinding.observable.Realm.runWithDefault(Realm.java:332)

                  at org.eclipse.ui.internal.Workbench.createAndRunWorkbench(Workbench.java:668)

                  at org.eclipse.ui.PlatformUI.createAndRunWorkbench(PlatformUI.java:149)

                  at com.adobe.ide.coldfusion.rcp.intro.Application.start(Unknown Source)

                  at org.eclipse.equinox.internal.app.EclipseAppHandle.run(EclipseAppHandle.java:196)

                  at org.eclipse.core.runtime.internal.adaptor.EclipseAppLauncher.runApplication(EclipseAppLau ncher.java:110)

                  at org.eclipse.core.runtime.internal.adaptor.EclipseAppLauncher.start(EclipseAppLauncher.jav a:79)

                  at org.eclipse.core.runtime.adaptor.EclipseStarter.run(EclipseStarter.java:344)

                  at org.eclipse.core.runtime.adaptor.EclipseStarter.run(EclipseStarter.java:179)

                  at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)

                  at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)

                  at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)

                  at java.lang.reflect.Method.invoke(Method.java:597)

                  at org.eclipse.equinox.launcher.Main.invokeFramework(Main.java:622)

                  at org.eclipse.equinox.launcher.Main.basicRun(Main.java:577)

                  at org.eclipse.equinox.launcher.Main.run(Main.java:1410)

               

              Plug-in:

              org.eclipse.ui

               

              Has anyone run into this before - or have any ideas?

               

              Thanks.