1 Reply Latest reply on Jun 4, 2012 12:11 PM by christineshives

    mp3 plays in Indesign preview & as flv but not interactive pdf

    christineshives Level 1

      Hi All,

       

      I am using Indesign CS 5.5 on Windows 7 operating system. 

       

      I have converted a book (pdf print) to an interactive pdf.  Almost every page has an mp3 that plays on page load and ALMOST all of it is working like a charm, except:

       

      there are two files (also mp3's, file size not necessarily larger than any of the other mp3s) that play in Indesign's preview panel and that also play in my iTunes media player, as well as if I export the document as an .flv.  But these two mp3s DO NOT play (or are playing with no sound somehow) in Interactive PDF export. 

       

      If I leave the 'media player' grey box enlarged instead of hiding it, I know that the mp3 IS appearing, but no sound or not playing.  Other buttons on the same page and throughout the rest of the document work just fine.

       

      Any idea what could be going on with these two mp3s?

       

      Thanks,