1 person found this helpful
it would probably help to note which Mac you have, ram, video card, additional plugins, font situation, system haxies, drawing tablets, working off network disks, ect...
if you ran Disk Utility> Repair Disk, Repair Permissions, and a maintenance utility like Cocktail OSX to clear out the caches (especially fonts)
after that, try a New User account to rule out user preferences
we have to hard reboot the Mac as we get no error message, just a locked up computer.
that may be a clue to someone else but it sounds like you have some work to do ruling out hardware if the above doesn't help (and the install is otherwise ruled out)
Here are the base specs (serial info deleted). We're running the file off the hard drive and there are no additonal plugins. We use a standard font library but as I said, file has no text/fonts in it. It's completely locking up while using the marquee selection tool.
Cleared user preferences too when starting PS.
Gonna try a fresh reinstall and see if that fixes it, if it doesn't I think there is something wrong with the Mac itself because we have 6 more identical machines and they are not having this issue.
Model Name: iMac
Model Identifier: iMac11,3
Processor Name: Intel Core i7
Processor Speed: 2.93 GHz
Number Of Processors: 1
Total Number Of Cores: 4
L2 Cache (per core): 256 KB
L3 Cache: 8 MB
Memory: 8 GB
Processor Interconnect Speed: 4.8 GT/s
Boot ROM Version: IM112.0057.B00
SMC Version (system): 1.59f2
ATI Radeon HD 5750:
Chipset Model: ATI Radeon HD 5750
PCIe Lane Width: x16
VRAM (Total): 1024 MB
Vendor: ATI (0x1002)
Device ID: 0x68a1
Revision ID: 0x0000
ROM Revision: 113-B9710C-238
EFI Driver Version: 01.00.417
Resolution: 2560 x 1440
Pixel Depth: 32-Bit Color (ARGB8888)
Main Display: Yes
Connection Type: DisplayPort
Intel 5 Series Chipset:
Product: 5 Series Chipset
Link Speed: 3 Gigabit
Negotiated Link Speed: 3 Gigabit
Description: AHCI Version 1.30 Supported
Capacity: 1 TB (1,000,204,886,016 bytes)
Native Command Queuing: Yes
Queue Depth: 32
Removable Media: No
Detachable Drive: No
BSD Name: disk0
Rotational Rate: 7200
Medium Type: Rotational
Partition Map Type: GPT (GUID Partition Table)
S.M.A.R.T. status: Verified
Capacity: 209.7 MB (209,715,200 bytes)
BSD Name: disk0s1
Capacity: 999.86 GB (999,860,912,128 bytes)
Available: 684.48 GB (684,475,437,056 bytes)
File System: Journaled HFS+
BSD Name: disk0s2
Mount Point: /
If the whole machine locks up, you have 3 possibilities: bug in the OS, bug in a low level driver, or defective hardware.
Bad RAM, bad VRAM, and bad GPUs are the most common causes.