4 Replies Latest reply on Jun 7, 2012 7:11 AM by Steven Pribilinskiy

    Crash! Boom! Bang! in CS6

    Steven Pribilinskiy Level 1

       

      Please confirm

       

       

      Ready-to-send Bug Report:

       

      Feature Request/Bug Report Form

      ******BUG******

      Concise problem statement:Premiere Pro crashes after performing Extract operation in Timeline

      Steps to reproduce bug:

      1.Place an audio transition in Timeline

      2.Place Playhead over a Transition and Mark In

      3.Mark Out

      4.Extract

      Results:Crash

      Link: http://forums.adobe.com/thread/1017601

        • 1. Re: Crash! Boom! Bang! in CS6
          Jim_Simon Level 8

          Works fine for me.

          • 2. Re: Crash! Boom! Bang! in CS6
            Steven Pribilinskiy Level 1

            You're right. Just tried on a remote pc, everything is fine. Something wrong in the sequence, lots of edits are there, will try to find out the reason it crashes.

            • 3. Re: Crash! Boom! Bang! in CS6
              Steven Pribilinskiy Level 1

              New Project, Bars and Tone Clip, Constant Power Transition --> Lift/Extract operation --> Crash in certain circumstance.

              It depends on Transition Duration and Position.

               

              This bug cannot be easily reproduced, but it exists in each Premiere Pro instance, each editor have a chance to experience this crash after performing a Lift/Extract function. I had to 3 times recover an auto-saved version of a latest project.

               

               

              as you can see, Transition Duration is 1:09, Start 5:19, End 7:02, Sequence Selection is 1:01

              just download the project

              https://sourceforge.net/projects/prprocs6files/files/latest/download?source=files

              open or import it and press Lift/Extract

              • 4. Re: Crash! Boom! Bang! in CS6
                Steven Pribilinskiy Level 1

                It's interesting that after reopening the project and performing lift/extract there was everything fine.

                So I went to dig deeper

                It's not only about Transition Duration/Alighnment.

                It's also not depends on whether you will press Lift/Extract Button in the Monitor Panel or use a HotKey, crash may happen in both cases.

                So, after reopening a project - no crash, but after performing the operation multiple times - the crash will occur. Strange, huh?

                 

                 

                It's an easily reproducable bug on my PC, but I don't see a way to define some concrete pattern to invoke it.

                I just have projects with a ready setup to just perform Lift/Extract a few times and obtain a crash.

                 

                This crash occured 2 times in an hour and I'm so tired of this, khm.

                The Auto-Save feature is also not reliable, it is set to auto-save every 1 minutes, but sometimes I loose up to 5-10 minutes of work.

                I experienced this bug before - in CS5 (but there it was contstant, easily reproducable), then it was fixed in CS5.5 and now in CS6 it's back.

                 

                Just tried on a remote PC to reproduce the bug, no luck, there's everything fine - I am in a trouble.

                 

                Renamed the folders:

                • c:\Users\USER\Application Data\Adobe\Premiere Pro\6.0\
                • c:\Users\USER\Documents\Adobe\Premiere Pro\6.0\
                • c:\Program Files\Adobe\Common\Plug-ins\CS6\

                thus removing all of the Preferences and Plug-ins, and I was surprized with inability to reproduce the bug too. But only at first attempt, after repeating the operation much more times (10-20 times) the Crash is Back.

                Digging deeper?

                Removed again all the preferences folders and created a New Project, Imported there the Project with a reproducable on my pc bug, set Mercury Playback to Software and BANG! The Crash is there.

                 

                Decided to open the project on a remote  PC again and try to perform the operation also multiple 10-20 times and BANG! The Crash is there.

                 

                So, it IS reproducable! I can reproduce it on any PC. You can too, if you try.

                It's not persistent, but sometimes it's very unexpected.