Ivan Carlesso wrote:
But why I should have the same problem with a new version of InDesign
My guess would be that whatever is corrupting the prefs is external to ID itself.
Sorry to resurrect this old thread, but I have the same problem, and deleting the preferences does NOT fix it for me. I have tried both deleting the InDesign Defaults file manually and starting ID while holding Shift, Ctrl, and Alt. The weird window is still there. At first ID was also unusable (it was restoring an unsaved document, and no input was accepted - I had to kill the program using Task Manager).
(Yes, I know CS6 is pretty old now, but CC has some sort of problem when opening CS4 documents - it opens them but will not print them. So I'm sticking with CS6 for now.)
Did you also manually delete InDesign SavedData? It's in your user profile under AppData\local\adobe\InDesign\Version 8.0\<language>\caches. You should probably also empty the InDesign Recovery folder (which is in the caches folder next to the InDesign SavedData file), then reboot.
No, I had not, and doing everything you said did solve the problem - thanks! But of course now all my layout preferences and other stuff, and document recent history, are gone. Does anyone know what that HWND... thing is and why it corrupts our preferences files sometimes?
The recent list rebuilds itself, so it's inconvenient, but not a disaster. You should keep a backup copy of a good set of prefence files as it's the InDesign Defaults file that holds things like your preference settings and print presets.
I don't think the error is the cause of the corruption, but a symptom, and I have no idea what makes it happen.