We have Contribute deployed in a 40 user office. No one
except the "Publisher" group can actually publish pages; everyone
else has to submit to them. Also, the only people that can edit the
site root page (the home page) is the Publisher group.
The trouble is that these two users in the Publisher group
cannot edit the site root page because Contribute seems to ignore
the button push event on the Edit button. The button appears just
as it should, which indicates that the connection exists and their
rights to edit the page are being read, but when they push the
button nothing happens. It doesn't "think" for a second, it doesn't
send a request to the server and hang, there's just nothing.
No one else has this problem, and also the Publisher group
people only have this issue on this one page. They can edit other
pages without any problem. Removing and reestablishing the
connection to the CPS resolves the issue temporarily, but after
they go and make changes to other parts of the site the symptoms on
the root page return.
I've tried rebooting Contribute, removing and then replacing
the users on the CPS roles, etc. Doesn't help.
For whatever reason, this only seems to be a problem with the
Windows client; the OS X version of Contribute works just fine.
The problem originally occurred with Contribute 3.0, but
after installing 3.1 it remains.