6 Replies Latest reply: Jun 11, 2012 4:05 PM by kguild03 RSS

    Can anyone help me get a serial number from Adobe & Identit-e?


      I bought the Adobe Creative Suite 6 Design Standard Student & Teacher edition through Amazon online. I followed the instructions inside the package to verify my eligibilty as an educator. I received a message on the screen after submitting my materials that I was verified & I would be receiving a serial number.  This was on June 1. I contacted Adobe Chat and a rep. told me to wait 2 -3 business days, but still no email with serial number had arrived. On June 7, I contacted Adobe Chat again and the rep told me to contact customer service at identit-e.  I have sent  identit-e two emails with no response. It has been one week of trying to get my serial number from either Adobe or identit-e.  Can anyone help me get my serial number?

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