I am a novice user of Adobe Premiere Elements 8.01
HP Pavilion Elite
Running Windows 7 Home Premium Edition (64 bit), Service Pack 1
8.0 GB physical memory
1 TB internal drive
2 TB external drive
500 GB external drive
Video Card ATI Radeon HD 5570
Until recently I was having no problems using PE 8.0. Then several issues began.
PE started crashing anytime I would access the organizer.
When trying to import any .avi file longer than 40 minutes from my computer's hard drive, PE would hang and not complete the "conforming" operation. I could no longer use PE until I deleted the media causing the issue and restarted the application. As long as I worked with shorter duration .avi files, I had no problems.
This morning I attempted to import 6 .avi files from my computer's hard drive. The largest file was 789kb. As the conforming operation was in progress on the first file, the application crashed. Now if I open any existing project or try to create a new project the application crashes. In other words I cannot use the application at all.
My first inclination is to uninstall/reinstall PE 8.0 but since the application will not stay up, I cannot disable the serial number so that I'll be able to reactivate the product when I reinstall it. Would a reinstall even be likely to correct the problem?
How should I proceed?
Welcome to the forum.
Unfortunately, you have posted to the Tip & Tricks Forum, and few will see your post here. I will try to have it moved to the main PrE Forum.
I would start with this ARTICLE, which begins with a checklist on getting PrE setup on one's computer. It then goes into steps to tuneup the computer, and OS, and finishes with many links to help one troubleshoot issues.