If you purchased CS5.5 within the offer period then you might have already been upgraded to CS6. However, you don't have to worry at all.
For the best assistance, I recommend our chat support at http://adobe.ly/yxj0t6. Our chat representatives can provide a personalized experience to resolve the issue you have described.
Just let them know the issue, and they will help you out.
The chat agents are always busy so that doesn't help.
How would I have CS6 without knowing it? I certainly didn't install it. I just have CS 5.5 installed.
Can you give us a solution that has a chance of working?
I did some digging around and found an article that states that they will send you the upgrade to CS6 via email about 10 days after it starts shipping.
But I couldn't find the upgrade email... until I searched my spam folder and there it was.
PROBLEM SOLVED! Am in the process of downloading my upgrade.
Thank you very much!
You and me both,
I sent in my proof of purchase of 5.5 on May 22, and I am still waiting for a reply. It is now 6/17??!!