8 Replies Latest reply on Jul 18, 2012 7:23 AM by jmwarren2012

    Robohelp 9 Adobe Air Browser Based Help not rendering on IIS Server 7.5

    jmwarren2012 Level 1

      Hello everyone,

       

      I'm having an issue where the output (Adobe Air browser based help) is not rendering properly on the IIS Server 7.5 that it is published to.

       

      I have updated the icons in the skin, and when viewed locally the site works fine. When it is published to the webserver the new icons do not show up, and the banner does not render in the new color. The site is using the unipane adobe air browser based help template.

       

      I've had the dev team restart the webserver twice, and for some reason the flash object simply won't update.

       

      Anyone else see this before?

       

      Thanks,

       

      Jerry